Vacation Rental ProsReviews of vacationrentalpros.com

All phases of the rental were professional and prompt. Property was just as advertised--but better! Minor problem with TV was rectified in 24 hours.

We have used vacation rental pros so far for three of our family vacations. We are already planning our next trip with vacation rental pros! The process is easy, the prices are great, and the properties are beautiful and clean. Every time we we use vacation rental pros our boys say they are going to the Florida house! That's how comfortable we all feel when we visit!!

PERFECT. This is the only word that can describe this house. The house, the location, the beach, the amenities, everything was perfect. I would rent this house again. Everything you could possibly want or need is at your fingertips! Best house ever.

Had the best experience with vacation rental pros will use them again

Be wary of Vacation Rental Pros. In our experience with them, we found them to be deceitful and very hard to reach after the initial sale. They were friendly enough at first when doing the actual booking but after that it was a whole different story. They did not return my voice messages and one time they actually hung up on me as soon as I identified myself and why I was calling. In all our experiences with VRBO, this would have to be the worst and I will never rent any place managed by Vacation Rental Pros ever again. Oh and read the fine print in the rental agreement, that should tip you off as to what kind of a company they are. Section 25 says, "... Guest agrees that they will not (nor will they cause or cooperate with others to) publicly criticize, ridicule, disparage or defame the Company or its products, services, policies, directors, officers, shareholders or employees with or through any written or oral statement or image (including, but not limited to, any statements made by via wesites, blogs, postings to the internet, or emails and whether or not they are made anonymously or through the use of a pseudonym). ...(penalty)in the amount of Five Thousand Dollars ($5000), per day each occurance" You have to ask yourself, what are they trying to hide that they have to put that in their rental agreement? I have never seen that language in a vacation rental agreement before. That agreement basically says you can't complain about your accomodations (products, services), them not returning phone calls, etc. The very thing that reviews are there for, to help other's decide whether or not a place is a good one to spend their annual vacation time at. Again, what are they trying to hide except they know how they operate and they are trying to keep that from getting out. They give you 48 hours to cancel a booking before you forfeit a $300 deposit. We booked a stay with them then cancelled that reservation and received a full refund. We then called back and made another reservation. They backdated the new reservation to the date of the first reservation, so when I called back the next day to cancel the 2nd reservation (for their rental agreement issue I shared above and their lack of returning my voicemails), they wouldn't refund my $300 despite having made the new reservation less than 24 hours earlier. I called them several times to get them to refund my money. Then they started hanging up as soon as I would identify myself. I had to dispute the charges on my credit card to get my money back. This was my experience but I would suggest you stay clear.

Appreciated having local office close to accommodation. Very good staff. Excellent stay at Sun Caper condos again. (Our third stay there) We are from the UK and Would not hesitate to book there again.

they answered all questions my condo was wonderful have used vacation rental pro multiplet times

Nice and roomy. Kitchen has been updated since these pictures were taken. Master bath could use a little freshening up as well as pa to o furniture and sliding door to patio. But all in all we enjoyed our stay very.much