USA Vein ClinicsReviews of usaveinclinics.com

I feel lucky to find Dr. Homg. She is an excellent doctor that took care of me. She is ethical, knowledgeable, and very understanding. She genuinely puts me first, knowing I have insurance problems. She showed me compassion and professionalism. A big thank you to Dr. Homg and all the staff that made my visit easy and pleasant.

Very dishonest company. Over changed my insurance . Copied and paste my signature in a way that looks that I give them permission to take money out of my account. They should be taken to court. How can they get away with fraud. ⚠️ ⚠️ ⚠️ please stay away from this place

Belmont location. By Far the worst experience ever!!! Went in for treatment of the right leg(GSV). Started treatment on June 6th. June 20th, treatment #3. My leg became severely infected. My leg grew twice its normal size because of the swelling. I could not walk or sleep because of the pain. I went in to the doctors office on June 27th for a pain visit. I was told, this was normal. I had a fever, chills and extreme pain. Instead the the wound is cleaned with iodine, and says, the swelling will go down. I was prescribed an antibiotic. When I get to the pharmacy, the pharmacy technician tells me the prescription was incorrectly written.The pharmacy tech tries calling the doctors office, but the doctor’s office doesn’t have a direct line, all calls go to a call center. I waited, and waited and no one ever got back to the pharmacy tech. I decided to drive back to the clinic near Milwaukee and Belmont from Pilsen. I get to the doctors office and explain the situation, and they say, you could’ve just called. I said, how am I suppose to call if there is no direct line to this office! They tried writing another prescription, but they didn’t have a prescription book at hand or could not send the prescription directly to the pharmacy. Finally customer service calls me from Vein Clinic Center and tells me that I can pick up the prescription the following day at a different clinic location. Keep in mind, I am in serious pain, can’t walk, I’m burning up with a fever and chilis. That same day I ended up in The emergency room. The ER doctor reacts with, what the hell happened to your leg! I was there for one night. I was hooked up to an IV immediately to help bring down the severe infection and swelling. The Following week I went to see the doctor, AGAIN, to show what happened and how I ended up in the hospital, and to ALSO show my leg, which was still swollen and in pain. Again, I was told this was normal. It is now July 29, YES JULY 29th, and I have a huge lump about 4 inches in diameter, which I was told is healing tissue. I went to see my primary care doctor. She said this needs to be seen by a surgeon because it might need to be drained. THIS DOES NOT LOOK NORMAL.This is my experience and I’m not here to put anybody down or give a bad reputation to anyone, perhaps this was just my bad luck. Good luck to all of you that read this review and are thinking of varicose vein treatment. Do your research, and do it well before going to any clinic. I would add photos but I don’t think anybody wants to see a severely swollen and infected leg. Too graphic!!!

Dr Gina and her staff in Titon Falls NJ are great. The procedures seem to be working well. I must agree with everyone else, the call center is horrible, it makes you want to cancel all your planned visits because you lose confidence in the company, but if you can get past that I recommend it.

I was a long term patient. If I could give this business a zero for business practices I would. I received a call from the corporate billing office approximately a week before my next appointment about a small balance due. I was told it was ok to pay that balance on my next visit and that a notation would be put in my file stating that no further contact was needed regarding my balance. In the ensuing week I received multiple phone calls and text messages asking about the balance. I even received a call again the day of my appointment as I was walking into the office for treatment from corporate billing! as promised, I paid my balance and conveyed my unhappiness about the number of contacts that bordered on harassment to a sympathetic local office staff. After my appointment, I called the person that I was told was in charge of billing to express how unhappy I was at the number of times I was being contacted. Each time I called I was transferred multiple times before being told that the individual I needed to speak to was in a meeting, out of the office, on break... I left messages each time. I made 6 calls between 7/14/23 and 7/24/23 trying to reach this person without any success. I have never been treated by any company in such a shoddy manner. Save yourself the frustration and get the professional services that you need elsewhere!

It's unfortunate really. The ladies at the office I visited are so nice! This place is deceptive.... extremely Any and all calls you make go through a call center and not the actual office. Getting in contact with the office is way more difficult than it should be! On top of this, the amount of notifications sent are disgusting. I would recieve 4-10 text messages and multiple calls for appointment reminders/confirmations. It is very much SPAM. They also will charge your personal debit / checking account WHENEVER THEY WANT. I had a random transaction for hundreds that I did not authorize. I didn't receive a bill for this. No email, no text, no call. They just took it. Then when you do call and try to speak to someone about it, they are very rude and belittling in their billing department. It is absolutely despicable and disgusting! They do not help at all. This company is money hungry and does not care about the patient. I have canceled any appointments I had in the future and absolutely refuse to return.

Went for initial appointment. Had an MRI done on my legs. Computer down, never got the Dr consultation. They just scheduled 8 more visits all in one shot. After notifications that I would not return they charged me $250 "no show" fee. Tried talking to corp Mgr. No response 🤬

I would have given no stars if possible. For the consultation, the doctor came out to the waiting area and introduced himself as Dr Steven Cohen from Chicago. He did a lot of talking and I found out he was an oncology surgeon. Not vascular. That should have been another clue but I assumed he knew enough to do what I needed done. (Yes, I’m stupid for trusting). I had my initial ultrasound by a very good technician. Dr Cohen came in the room after and briefly described what the plan would be to treat my veins. I received a printed out schedule of 4 procedures and follow up visits. The next week I arrived ten minutes early and waited. I must add that there is no reception desk and the place still looked like it was not done physically. I walked the dark halls looking for a person to acknowledge I was there. I ran into the nurse who told me to go back to the waiting room. About 10 minutes later Dr Steven Cohen came out and told me there had been a mistake in “the system” and 3 patients were scheduled at the same time and I would have to wait over an hour or so.He told me to go shopping for a while. I had taken that time off work so I didn’t feel like shopping. He said I could reschedule, wait, or cancel. He then went back to whatever he was doing down those dark halls. I went to my car and called the main number I had been given 855-444-5975 and told them I was at the office and explained I couldn’t wait for my appointment and was highly disappointed at how I was being treated. I told him I need to cancel this appointment and any others moving forward.They rescheduled me for June 30. I canceled that as well. Now I received notice they charged my card for a “no show!” I immediately called the number again and spoke with Henriquez and explained to him everything that happened. He told me he was sorry about my experience and said they would reverse the charge. I’m waiting to see if this happens. This place is creepy. On the outside it had bright window pictures with also the words “walk ins welcome”? You walk in and a very loud buzzer goes off but there’s no reception desk. You sit you wait. At some point a tech comes out with her tablet and goes through everything with you. Then after much to do about the computer system not working properly, a very good tech brings you to a room and does the ultrasound. Then the doctor comes in and all seems normal. Till you go back for the first procedure. It’s such a disappointment.