USA Vein ClinicsReviews of usaveinclinics.com

USA Veins Clinic at Doral, 3399 NW 72nd Ave Ste 01-103, Miami, FL 33122 This not serious business. Deceptive ways to conduct business and get client money upfront. In order to have you as a client, the employees of the office insist that their services are covered by all insurance, and they let you know this from the moment you enter the office. Even Dr. Luis Viamonte himself, during his evaluation, assures you that the procedure will be covered by insurance because it is not cosmetic but related to health problems, which is my documented case. After a month of the first evaluation, the office staff contact me the right day before to let me know that insurance won’t cover my procedure and I have to provide the office with a credit card I contacted my medical Insurance, and the staff reported to me that the Dr’s office sent the wrong CPT code which are not for health related but for cosmetic procedure instead. I contacted the USA Veins Clinic and I was transferred to the Billing Department for explanation. They didn’t pay attention to the situation and transferred my call to the Financial Department where the staff and supervisor were rude by asking me to make three-way call with the insurance if I wanted to hear from their financial office that USA Vain clinic sent the right CPT code; then, the supervisor hung on me. After several calls requesting the proper information about cost associated to my treatment, they refused to provide me with it. Instead, they force patient to apply for Care Credit or other financial product to collect in advanced the entire cost of the medical procedure and avoid to deal with medical insurance companies. After several calls, a lot of call transfers, I got the following financial information First section treatment for 2, 095.00 Second treatment 2,000.00 Third Section Treatment 2.000.00 Plus a Fee for not appointment Cancelation You better think more that twice or consider other business options before do business with USA Vain clinic

None of the online links work, including to pre-register and for billing. I get an email with a link, enter my information and get a message it is expired. I literally reply to the email within hours, but it is expired!? They also call daily for invoice payment even though it was just issued, but I cannot access it because the link does not work. So unprofessional.

I've had several treatments at the Vein Clinics at the Columbia MD location. The staff were professional and courteous. However, the scheduling is a significant issue. They book several patients for the same time, even though there is only one doctor on staff. This resulted in significant wait times before I was able to be attended to. It's making me reconsider using them in the future.

By far the worst experience I have had. I don't even want to go into details, just read the other reviews. The marketing team and customer support are all cowards, they don't care about HIPPA regulations or making sure you are satisfied, they only care about your money! Stay far away from these scum!

I decided to not go with USA clinic and I went with another vein clinic in the Twin Cities when I tried to call to find my prescription To send over to the new clinic it was a very hard process and nobody spoke English, so I couldn’t understand anybody. It was very hard to do anything with them very unsatisfied that they don’t have a front desk. We can talk to. Worst customer service!

Son una estafa me dejaron peor que como llegué. Unas manchas bien negras. Un dolor intenso que parece que no usan anestesiar en cuanto al cobro son muy exigentes No se los remiendo a nadie

I had an appointment with USA Vein Clinics at their Yonkers, NY location in March of 2024 for an initial consultation. They performed a sonogram/ultrasound examination of the veins in my legs and found no blood clots, leaking veins, varicose veins, spider veins, i.e., nothing major and yet they initially set me up to perform one procedure on my leg(s). Days later I received an email from USA Vein Clinics scheduling me for WEEKLY procedures and follow ups from late April to early August! They also suggested that I consider using compression stockings, however, they never measured me so that I could get compression stockings that would fit properly. FYI, in order to be effective compression stockings come in different sizes. After the initial consultation, I left the Yonkers office with an uneasy feeling and so I decided to get a second opinion from another vein clinic that was recommended to me by someone I know. In the meantime, I postponed the procedures that were scheduled by USA Vein Clinics. After getting the second opinion and showing the vascular Doctor all of the procedures that had been scheduled by USA Vein Clinics, I was told that there is nothing wrong with the veins in my legs that would require any procedures, let alone the type and number of procedures and follow ups that USA Vein Clinics had scheduled me for. By the way, the vein clinic that I went to for a second opinion also suggested that I get compression stockings and IMMEDIATELY measured me in order to get properly fitting compression stockings. Once I got home I called USA Vein Clinics and canceled every appointment they had scheduled me for. Furthermore, I requested that they send me written documentation of their initial diagnosis and they indicated that it would be sent to me by mail. Here I am almost a month later and NO such documentation has been received by me. It gets worse. I receive an explanation of benefits statement from my insurance provider and for ONE office visit and the sonogram/ultrasound examination, my insurance provider was billed $1,430 ($230 for the office visit and $1,200 for the sonogram/ultrasound exam)...in contrast the other vein clinic I went to for a second opinion billed my insurance provider $1,110! I quickly realized that this company seems to be a money mill that schedules people for procedures, even if those procedures are unnecessary. Additionally, when you call their toll free number you can tell that you are connected with a call center. Also, if you don't believe in my review and the reviews of many other people, do your own homework and look them up through the Better Business Bureau. You will find that some of their locations are not rated and many have "F" ratings. The ONLY location that has an "A+" rating is the one in Framingham, MA. In conclusion, if anyone is considering going to these people...be aware and beware.

Bad service. Had my spider veins “supposedly” done but did not show any improvement at all. Paid out of pocket and no results. Waist of money. Do not recommend the Utah clinics.