USA Vein ClinicsReviews of usaveinclinics.com

Everyone was friendly

Okay I hate to leave an awful review, but while they say they take our exact insurance we got an atrocious bill in the mail after. That and I've spent about 6 hours over 8 or so calls to request my medical records to send to a new provider, and the keep 'putting the request in the system' and nothing happens. My doctor also called to request and absolutely nothing. I never leave reviews but in this case, I feel I need to warn others.

SCAMMERS!! They took my money, never got in touch with my insurance United Healthcare and never heard from them again. I called several times to know what was going on. I could never get through, had to wait to be called back by operators only, never from anyone in authority. They advertise on TV every few minutes, but that's all they do. I am filing a report with the State Medical Board. SCAMMERS! I am not buying that BS about writing to WECARE@ email address either.

I received a groupon gift to have spider veins treated. When I arrived I was asked for my DL and insurance card. I refused to let them scan my DL into their system due to data breach concerns. It was like an act of congress to get them to understand my hippa rights. Then I saw the Dr. He mentioned that my ultrasound was normal yet the clinic insisted on booking another visit for another ultrasound. I am already under a physicians care for arterial issues and after visiting his practice was advised to hold off on the vein care from this clinic. I canceled my appointment on the phone and everytime they text me (daily) but the harassment continues. I will be taking this to the attorney generals office if I receive a missed appointment bill from them. I will also consider securing an attorney if this goes any further.

There are 5 million times better as vein clinics of america. The billing department is a joke. So, make sure you pay before you leave and make sure you get and save your receipts because I'm still fighting with them about my bill that I paid 6 months ago!!! They say we will call you back it is a lie. They send you to collections quickly even for "paid" bills ugh!!! Still fighting with them. The system they have doesn't seem to work at all. I would think it would be easy to pay the bill right?! They don't seem to want their money they just want to waste paper and peoples time! The ridiculous I have dealt with over 309.70$ I would paid double if they would just take my darn money and leave me be. It's unfortunate. Get it together! And tell your billing department specifically Bryan Saavedra and jesus Joaquin alacron baltazar that they are unhelpful, liars, who obviously done know how to or care to do their jobs. Thanks. For no help. So, after this it still took multiple people to actually help me. I talked to ozzy bravo no help. Enrique on June 10th at 445pm finally helper me, but then never sent me an email. Then on June 11th I talked to I think may is her name at 405pm and she should be fired! She was literally very rude. She refused to let me talk to a supervisor. I am pretty sure vein clinics records calls. You should listen to it. Then joesline finally told me my balance was gone and she would not let me talk to a supervisor. Do you have supervisors? Because honestly ridulous isn't even an appropriate word. Now I have been harassed, ignored, disrespected, and had to waste my time with this just to make a payment to you guys that I have now made twice!!!! Honestly, this is disgusting that I have to fight on phone with you guys so many times.

They have these people calling everyday to solicit appointments, you tell them to take you off the list of callers and they refuse by calling 5 and 6 and 6 times a day. They leave felonious responses to my reviews but don't investigate the harassing calls. I literally have to reach out to Attorney Generals office, better business borough and ADA disability division because it is affecting my health. Back to back calling for more than 3 months already everyday. AS OF TODAY JUNE 7, 2024, I JUST RECEIVED ANOTHER PHONE CALL ASKING ME TO MAKE AN APPT. I TOLD THIS GUY TO TAKE ME OFF THE LIST. SOMEONE NEEDS TO INVESTIGATE THIS AND MAKE THEM STOP CALLING ME. IT'S ANNOYINGLY HARASSING.

USA Vein Clinic is a 100% scam. I went for a consultation and declined treatment. I was subsequently bombarded with emails, texts, and calls trying to set me up for an appointment. I declined all. Then I received mass communications from them saying I was signed up for a procedure which I declined via seven different phone calls. I was assured I would be taken off the schedule each time, not be charged, and would receive no further communications. Seven people lied. Making matters worse, I now receive a $250 no-show fee. This is a for-profit organization vs providing medically necessary treatment. Avoid them.

The billing department is utter garbage. They don't let you know when you have a balance due until its at the point where they email you saying that you have an outstanding balance and they they are going to charge your credit card. They billpay part of their site just says "no statements" when you check and the app doesn't let you pay anymore or even reflect that money is owed until its way past due. On a positive note the One saving grace is the actual clinic, the staff is friendly and make you feel like your not even at a doctors office.