Unhappy
This is absolutely the WORST facility I…
This is absolutely the WORST facility I have ever gone to in my life. First appt I waited 3 hours to get in (Gurnee office). After that they canceled due to being short staffed and then called and asked where I am even though they were closed . Then they called CONSTANTLY about appt reminders, bill payments (when they never sent the bills). I stopped going. Ridiculous. Call center was in need of serious training. When I paid the bill online I got an error. Just an overall horror story.
Response from USA Vein ClinicsNov 8, 2024
Thank you for bringing these concerns to our attention. Due to HIPAA regulations, we prefer to handle these situations in a more personal manner. Please email us at [email protected]. We appreciate you contacting us and look forward to connecting with you soon.



