UrbanogReviews of urbanog.com

seems like a scam. I’ve been trying to get in contact with and I’m not getting anything in response it’s very frustrating because I really wanna theses shoes and I’m got be extremely disappointed if I don’t get them.

(Order 2384522) I bought two pairs of shoes for a wedding coming two weeks later on 6/14/19. Five days went by and no shipment. I emailed them asking what the hold up was as I wasn’t sent any email or notice regarding my order other than the fact that it was placed and obviously they took my money already. I was told it’d ship by end of day. Then about two hours later I’m sent an email stating that my items were “defective” and couldn’t be shipped and that I could either arrange replacements equal to the original amount or if more, I’d have to pay the difference, or get refund. Me being foolish to think I was dealing with a legitimate company, continued with getting replacements (which was no easy task). They had one the same exact pairs I bought but over twice the price. And then I browsed and saw the other same pair,same price color, and size right on the site up for purchase. They lied. I emailed them only to get a bunch of lame excuses that made no sense. Since I was desperate for the wedding was now a week away with no other options, I ended up choosing one original pair and a new pair slightly more in price and paid a difference via PayPal. It was successfully confirmed and my order was updated along with tracking. That was two weeks ago....it’s been almost three weeks since I even placed the order to begin with and still no package. I emailed them asking for a refund twice since the order is obviously never going to come, and was completely ignored. No response whatsoever,and their phone number is fake.....this company isn’t legitimate do not buy from them they’ll take your money and you’ll get nothing in return.

I had an amazing experience with urbanog there prices were affordable and I paid for 2-3 day shipping, I received my order in 2days my sandals were true to size. I love everything about the experience and I will definitely be ordering again in the future!

This site is awesome! I was referred to it by a co-worker of mine and I LOVE the shoes they sell! I have ordered 10 pairs of shoes from them and they all have shipped fast and have come as they were described on the website. In regard to those calling their company a “scam,” it’s not. I’m sorry that you had a bad experience but that bad experience doesn’t mean that someone is scamming you. Their customer service is superb and they do reply on time. Get some emotional intelligence instead of writing whack reviews because your feelings got hurt.

Im a first time shopper at UrbanOG and was skeptical but I went ahead purchased 3 pairs of sandals. I must say it was worth the wait ! The quality was decent for the price and they fit well. I will definitely purchase again ! #2380776

I have shopped urbanOg for yrs all of a sudden the site is different when you click on apparel there isn't any but still says they sell clothes something is fishy with urbanOG now bad reviews with no responses and the only responses you see is to the fake people who say they love it! I have spent hundreds of dollars with them and will never again..BE WARE! TRY GOJANE THEY HAVE SAME SHOES URBANOG HAS BEEN TAKEN OVER BY CROOKS!! IM SURE THIS REVIEW WONT BE POSTED!!! HAHAHAHAHA!!!!

Urbanog online is ridiculous. The quality of the shoes are cheap but you get what you pay for. I sent shoes back to the company they acknowledged that they received it but they never returned my money. When I kept asking for a refund they stopped responding to me.

I ordered five pair of shoes from this site. I was mostly satisfied with my order except I decided to return one pair of shoes. This was on March 11. It is now April 16, and I’m still waiting on my refund. For over a month, the site says my refund is still pending. I submitted a ticket multiple times and E-mauled the company, but I still haven’t heard anything back.