UrbanogReviews of urbanog.com

I ordered two pairs of really cute espadrille sandals that I absolutely love! However, when choosing a size I messed up and sized down on one pair of shoes by accident but by the time I realized the mistake I had already placed my order. Customer service was great! I just sent them an email and asked if they could switch my size before shipping it out and they were very prompt and got everything sorted out for me! Already worn both pairs of shoes multiple times! In my opinion if you follow the size chart the shoes fit very true to size.

Will not order from here ever again. What kind of company that sells shoes does not provide a prepaid shipping label for returns? So now I have to pay to ship it again and to re order the same shoes in a different size in which case I'll be paying for shipping twice. Yeah right. No exchange for me, you can have your shoes back. Buying shoes from a new website, it's hard to know if they will fit correctly. If I had known that they did provide a prepaid label I would not have bothered spending my money here. I will not buy anything again.

Love ordering from this website. They always have something new to choose from. Just ordered 5 pairs of shoes and they all fit and look amazing on me. My shoes even came earlier than what they estimated. Will always continue to order from them. Order #2386655

I love ordering shoes from this site they are always far beyond my expectations and I always get load of complements , I often buy two pairs but different color of the same shoe and they are always good quality shoes my order number for my last purchase is 2386379 thank you

I’m always always ordering from UrbanOG.com. It’s become a weekly obsession because of the great deals and nice shoes. Last week I ordered a pair of neon yellow pointy toe open toe heels. I received them this past Monday 7/8/19 and I immediately fell in love with them after trying them on. I posted a video of them via Snapchat and I got so much feedback about how pretty they were. Forever customer here!!! My most recent order number was 2386090.

Order #)2386254 . Looking at all the reviews here has made me realized that i have been scammed as well. Of course urban og is goin to blame a company that has PRIME!!!!! AMAZON NEVER MISS WITH THEIR PACKAGE. IM GOIN ON. VACAYand it looks like i will not get my shoes..pple want a good shopping experience...and you lie about it...i will report to BBB. IM SURPRISED that you are still up and running....no excuses i better get my shoes.no number to speak to a representative. its a busy signal and hang right up.I NEED MY SHOES...ITS PASS 10 DAYS NOW. Even fashion nova sent my package already...and i even ordered from you first.....BIG TIME S CAM!.. what are you goin to say now huh?...oh and they didnt send no confirmation email as well.

Ordered two pairs of shoes, but never received a confirmation email.. I checked my junk mail, etc. I just want to make sure everything is all good & be able to track my order.

I am very dissatisfied with the whole customer service an company in general I ordered shoes on 6-14-19 I have yet to receive my shoes call customer service number several times never got an answer also emailed for them to write me back about confirming my address still have not talked to person yet or have not received a refund or gift card nothing do not order from them seems like a SCAM SCAM They will never get my service a again an I going to report them VERY VERY VERY DISHONEST COMPANY DO NOT ORDER FROM THEM UNLESS YOU HAVE MONEY TO GIVE A WAY THEY R THIEVES