Urban E BikesReviews of urban-ebikes.com

wonderful, better than expected

The bikes were as advertised. I wish I could have seen the gray bike in person. It’s bigger than what I expected and had no frame of reference. Delivery was faster than expected.

Excellent customer service

I am very impressed by the customer service provided by Kris. My emails are always answered promptly. Even though I did not end up purchasing a bike through Kris due to the item being out of stock, I would still highly recommend this site.

Evryjourney E-Bike(250w) - Awesome awesome bicycle... Really cute bicycle, I have the lime green with blue. Best beginners bicycle - all you need is a basket for your trinkets.... Would definitely recommend this bicycle or any style. Packaging was packed well, just carefully take out parts separately. I took all the parts out of the box myself but had a friend to assemble the bicycle. It took him about 30 - 40 minutes in the yard, probably would be shorter time if my dog didn’t go on a frantic barking craze at him. even though he was tied up. Overall I am very happy with my new purchase!!!!!😊

I recently bought an e-bike from Urban eBikes and I was super impressed with the level of service: all queries and issues were promptly resolved and support was swift and stellar. This is my second e-bike and when I started my search for my second e-bike it was hard to find a good bike with all the features one typically looks for less than $3000. Urban eBikes has a great selection of e-bikes many of which met my criteria. I chose the Revi Bike Cheetah -it's cooler looking than the other bikes I was looking at, had all the features I wanted. Plus it was cheaper than the other "better known" e-bikes I was looking at in stores and online! Urban eBikes was very responsive throughout the whole buying process, answering my questions patiently and promptly. They were even very flexibile with allowing me to change my color preference after I had placed my order. It's been a fantastic experience all around!

I feel urban-ebikes.com is the ONLY place to purchase a bike online. A+

Well, after waiting nearly 2 months(as promised by UEB), the box finally came. I loaded it into my truck and took it to my local bike shop for assembly(good move). After a couple days, the bike shop called to tell me about a broken head unit...they spoke with UEB, sent pictures and video. Maker ( in China) attempted to blame bike shop, but UEB interceded on my behalf, a new part was ordered and the assembled e-bike went home on my rack. There’s a learning curve associated with a somewhat complicated electronic and mechanical device, which BTW came with NO INSTRUCTIONS WHATSOEVER. I’m able to figure most stuff out, and I’m sure in time, I’ll figure it all out. The bike ROCKS!!!! I ride a regular bike in Florida, where I live in the winter, but my summer home in the mountains of New Hampshire is just not doable for a 68 yo. I haven’t figured out how to use the “throttle” so use my ebike in pedal assist mode exclusively for now, but I’m able to pedal up steep grades that I used to push my regular bike up. I AM VERY HAPPY WITH THE PERFORMANCE! The bike seems sturdy, and well equipped...I hope it holds up. My bike shop said the Bafang motor is excellent, but they weren’t impressed with the rest of the bike setup. It does work for me! I was a bit pissed to receive an ad offering the same bike, from the same people for $600 less, 3 days after getting my bike from the shop, but I agreed to the price, so it is what it is. All said, I’m happy with the bike and UEB. Read the free book on ebikes on audible before you buy, and if you can find the bike you want locally, that would seem to me to make more sense!