Urban E BikesReviews of urban-ebikes.com

I now have a wonderful bike. The process of getting it was a bit harder than it should have been. I think Urban E Bikes is undergoing some growth pains and was not as responsive as they should have been. Since then, they have made efforts to be so and have been very helpful. I would buy from them again.

I am very happy with my cheetah. I get complements everywhere I take it. Super smooth ride and long battery life. I don’t care much about the way the company does business. I had a little problem with it not working they didn’t return my calls for that. They want to do everything online and I would think for the money they could have someone to answer a phone. All is good now.

Let me start by saying, I love this bike!! I’ve made quite a few changes to make it what it is today. Like: suspended forks, front 1000W hub motor, mirrors, high beam with flashing light, and a suspended seat post. A lot of trial and error because no one knows what to do with parts like the front fender after upgrading to the Revi suspended forks and the front hub motor. You can’t re-mount the fender(very frustrating) with the mounting holes offered because it will keep the shock in the fork from traveling,@#*, stupid design!

The order arrived quickly except for the accessories, they took a little longer. Chris and the staff were in touch providing the shipping and tracking information keeping me in the loop. Thank you

I love my new bike. I would have given it 5 stars but your support team on the internet was zero help when it came to basic questions about putting it together. We were able to put it all together but it would have been nice to have had some of our questions answered from the company we bought it from.

I ordered a Cruzer from a company called Urban E. I finally received the bike and is was in fair condition, the instructions to put it together could have been easier and had a better explanation. I have ridden the bike and ii is easy to handle and comfortable. I have had both knees replaced and mounting it is much easier than other bikes. I think in the long run it will serve me well.

Hi. Trike looks great. I have yet to try it. Can’t wait to try it😊. My difficulty was with the delivery. No one helped me get trike out of the box, package or off the pallet. Physical limitations on my part leaves it impossible to do by my self. Driver refused to remove from pallet and packaging. I wasn’t even sure if trike worked. Trike looks great. My daughter who lives a bit away from me will help. I’m disappointed with delivery.

Everything was real good but it took three weeks for my bike to arrive. But the bike it self is awesome so thanks for that