Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Kelsie D.
She was a great help. Found the answer to my question quickly and addressed my concerns. She upgraded my shipping since I'd waited so long already. Definitely happy with her help!
Response from Upstep Custom OrthoticsDec 12, 2022
Thank you!!! We are glad to know our Foot Specialist was able to assist you!! That is what we are here for. Please don't even hesitate to reach out to us!
Ryan D.
The re-order process was simple and easy!
Response from Upstep Custom OrthoticsDec 12, 2022
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
customer
Easy as can be. Order to mold making!
Response from Upstep Custom OrthoticsDec 9, 2022
Thank you!! We are happy to hear your experience with Upstep was fabulous! Our impression kit comes with instructions, and we even have a video tutorial for those that need it.
Michael D.
Simple process, great service and much more cost effective than going to my podiatrist!
Response from Upstep Custom OrthoticsDec 9, 2022
Thank you!! Right from the comfort of your own home!! What more can a person ask for!! We look forever forward to crafting your new orthotics!
customer
it was a very easy website to navigate.
Response from Upstep Custom OrthoticsDec 12, 2022
Thank you so much! We’re grateful to have you as our client
Terry M.
I had experience with your company. The employees get right back to me. You sent the insile forms to me quickly. They were easy to do. Loved the bag that the box with my impressions are in can be sent back to you the same day
Response from Upstep Custom OrthoticsDec 12, 2022
Thank you! We value the positive review and are happy to hear that you enjoyed our packaging!! The presentation also matters!
customer
Easy to use website, order received quickly. Just waiting on finished product
Response from Upstep Custom OrthoticsDec 12, 2022
Thank you so much for this 4-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. What can we do better for a 5 star review next time?
Pierre L.
I ordered orthotics from Upstep the first week of November it is now the second week of December and they told me it’ll be another three weeks a total of seven weeks produce orthotics. I’ve ordered orthotics before from other companies and it’s only taken three weeks. Apparently they have no materials to make their product with per their customer service. I would not order orthotics from these people ever unless you’re willing to wait a long time.
Response from Upstep Custom OrthoticsDec 9, 2022
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. Please feel free to contact [email protected] with any further comments, concerns, or suggestions you wish to share.