Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics Reviews | Read Customer Reviews of upstep.com

Upstep Custom Orthotics reviews

3,671 approved reviews, newest moderated first

Wayne M.
Dec 30, 2022
Mary was kind and very helpful!!
Mary was kind and very helpful!!
Response from Upstep Custom OrthoticsDec 30, 2022
Thank you! We will be sure to let her know!
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Jeff B.
Dec 30, 2022
My review
Very easy to use
Response from Upstep Custom OrthoticsDec 30, 2022
That is great! We value our customer's opinions!
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Andrew B.
Dec 30, 2022
Good customer service
Mary was prompt and addressed my needs with thoughtful suggestions. Thanks!
Response from Upstep Custom OrthoticsDec 30, 2022
Thank you for sharing your opinion!! Mary will be very happy to hear!
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Robert C.
Dec 30, 2022
The online chat
The online chat. Mary was excellent. On the online chat, she quickly and thoroughly answered all of my questions. She also let me know of the available insert options. Definitely made the process super easy. Highly recommend!
Response from Upstep Custom OrthoticsDec 30, 2022
Thank you!! We are very happy our Foot Specialists can make your experience here a breeze!! Welcome to the Upstep family!
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Mike
Dec 30, 2022
Great price for customized orthotics
First, the price for truly customized orthotics was very reasonable. I’ve paid $300-$400 a pair in the past. The quiz was very thorough and detailed. Very easy to work through the website.
Response from Upstep Custom OrthoticsDec 30, 2022
Welcome to the Upstep family! Thank you so much for taking the time to leave your feedback! Happy New Year! Happy new feet!
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Customer
Dec 30, 2022
My bank acct saying this payment is a…
My bank acct saying this payment is a fraud and wanted to see how I can get a refund i a the company a fraud I’m in pain and don’t want to be taken advantage of
Response from Upstep Custom OrthoticsDec 30, 2022
Hi there- please call 1800-945-4770. We are not sure why your bank would pose a red flag, but it may be because you never purchased from us before or perhaps, your bank just wants to make sure you are making the purchase.
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M. W.
Dec 30, 2022
Easy to use interface and processing
Easy to use interface and processing. I truly love the fact that I am able to use my HSA card to order the product
Response from Upstep Custom OrthoticsDec 30, 2022
Thank you for your kind words and for choosing our company as your go-to source for custom orthotics! We appreciate the business you’ve entrusted us with, and we look forward to crafting your new orthotics!
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customer
Dec 30, 2022
Still waiting for my inserts
Still waiting for my inserts, I just sent my imprints recently
Response from Upstep Custom OrthoticsDec 30, 2022
Welcome to Upstep!! Home of the best custom orthotics you will find!
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