Upstep Custom OrthoticsReviews of upstep.com

What made my experience great >? KELSIE

Kasie has very helpful and informative.

Mary was helpful tracking down my order.

I ordered my Upstep orthotics on March 6th. Received the impression kit a few days later and immediately followed the instructions and sent it back. They said they received my impressions on March 15th. The current estimated delivery date is May 28th, nearly 3 months since I started having issues and ordered these orthotics. I don't live in Alaska, I live in Denver. If you're thinking about purchasing these understand you will not receive them in a reasonable timeframe. I've been hobling for months and it looks like I'll be hobling for another month. Thanks Upstep!

Kasie from the chat box really helped me. This is first time with this company and I wasn't sure it was right but she told me you could do what I needed.

Company rep was very knowledgeable and helpful, and explained about the orthotic process and the money-back policy. It seems like a no-brainer to try - so I'm convinced. I will order one now.

Mary was very helpful!

My apartment number was missing on my shipping address and Mary helped me out by editing the address. She was fast and great service.