Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Dr. J. S.
Excellent communication and cooperation from Kasie and several other staff. Were able to accommodate to some special requests also. The supplied custom orthotics fit well. Very happy with the experience.
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you so much for the outstanding performance review and appraisal.
Rob
Kasie Earley was very friendly and quickly took care of my issue.
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you for the glowing review about Kasie and our customer service!
Grant J.
Just very helpful. Hopefully the orthotics are great.
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you! So happy to know you found your experience here at Upstep a smooth one!
Glenna B.
Talia l, a Foot care service rep, was able to help with size question and then speeding my order along so it would be ready for upcoming European trip. Communication including helpful tips is top notch
Response from Upstep Custom OrthoticsJun 22, 2023
Thank you so much for the 5 star review!
Abe W.
I wish there was a button for negative stars!!!! They received my impressions on 3/27. All I have got is a bunch of B.S. emails saying they are on the way over and over again! This place is a total scam!! Do not order from them!
Response from Upstep Custom OrthoticsJun 22, 2023
Hello Abe, we are sorry for the short delay. We promise the orthotics will be worth it! Moving forward, we have your impression on file for 5 yrs making rendering super quick and easy.
Aleesha M.
Kasie was super helpful!
Response from Upstep Custom OrthoticsJun 19, 2023
Thank you!!
Paradox
Fast, friendly agent and easy to make changes. Took only a few minutes compared to SO MANY online chat features. Would not hesitate to use again.
Response from Upstep Custom OrthoticsJun 19, 2023
Thank you for taking advantage of the live chat platform we provide! It really does make researching and ordering so much easier!
Jrockbed
Customer service was pleasant, responsive and provide what I needed
Response from Upstep Custom OrthoticsJun 19, 2023
Thank you!!