Upstep Custom OrthoticsReviews of upstep.com

Response from Upstep Custom OrthoticsOct 24, 2023

We're absolutely thrilled to hear that your orthotics are a perfect fit for your needs and that our team was able to understand and assist with your specific feet problems. Keeping you informed throughout the process is a top priority for us. Thank you for your kind words, and we're delighted we could provide you with an excellent experience. If you ever have more questions or require further support, please don't hesitate to reach out. Your comfort and satisfaction are of utmost importance to us!

Response from Upstep Custom OrthoticsOct 24, 2023

We truly appreciate your loyalty as a repeat customer, and we're thrilled to hear that Shahar Rozen was able to swiftly assist you with a workaround for uploading a photo of your shoes. Your satisfaction is paramount to us, and we're here to provide the best service possible. If you have any more questions or need further support, please don't hesitate to reach out. Thank you for choosing Upstep!

Response from Upstep Custom OrthoticsOct 24, 2023

We're thrilled to hear that you had a great experience with us in the past. We aim to consistently provide excellent service, and we're here to ensure your ongoing satisfaction. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for your continued support!

Response from Upstep Custom OrthoticsOct 24, 2023

Thank you for your kind words! We're delighted to hear that you had a great experience with our follow-through, easy navigation, and personalized contact. We're equally excited about the prospect of doing business with you and ensuring your satisfaction. If you ever have more questions or need further support, please feel free to reach out. We look forward to serving you!

Response from Upstep Custom OrthoticsOct 24, 2023

We appreciate your positive feedback! Kasie is indeed excellent in assisting and providing the information you needed. We're proud to offer personal and helpful service rather than automated responses. If you have more questions or require further assistance in the future, please don't hesitate to reach out. We're here to make your experience as pleasant as possible. Thank you for choosing Upstep!

Response from Upstep Custom OrthoticsOct 24, 2023

Thank you for your kind words! We're thrilled to hear that you had such a great time working with Mary and that she provided you with excellent customer service and kindness. Mary truly is awesome! If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your satisfaction and provide top-notch support. Thank you for choosing Upstep!

Response from Upstep Custom OrthoticsOct 24, 2023

Thank you for your continued support and loyalty! We're delighted to hear that Kasie was great in assisting you with coupon codes and answering your questions. It's fantastic that you've found our custom orthotics to be such a valuable addition to your shoes. If you have more questions or need further support with your 5th pair or any future pairs, please don't hesitate to reach out. We're here to make your experience as smooth as possible. Thank you for choosing Upstep!

Response from Upstep Custom OrthoticsOct 24, 2023

Hi Christina. One of our customer care agents will reach out to you today. Thank you for choosing Upstep!