Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Fernando L.
Mary Was great and very informative
Response from Upstep Custom OrthoticsNov 1, 2023
Thank you for your feedback about Mary. We're pleased to hear that she provided great and informative assistance. Your satisfaction is important to us, and we appreciate your kind words.
Asa J.
refund process was nice and painless
Response from Upstep Custom OrthoticsNov 1, 2023
We're delighted to hear that your refund process was nice and painless. Your satisfaction is important to us, and we're glad to have made the process smooth for you.
heather S.
Kasie Earley was very helpful answering my questions and sending the right links so I knew which insoles would best serve me! Excited to try them!
Response from Upstep Custom OrthoticsNov 1, 2023
Thank you for sharing your experience with Kasie Earley. We're happy to hear that she was very helpful in answering your questions and providing the right links to help you choose the best insoles for your needs. Your excitement to try them is fantastic!
Susie
Customer service is quick to reply and very courteous. They were able to handle my situation right away! I will be back. :-)
Response from Upstep Custom OrthoticsNov 1, 2023
Thank you for your kind words! We're delighted to hear that our customer service was quick to reply, courteous, and able to promptly handle your situation. We look forward to serving you again, and we're here to assist with any future needs you may have. Your satisfaction is our priority, and we appreciate your positive feedback.
Scott
I am a returning customer and wanted to get my wife into upstep and Kirsten was very helpful giving me some coupon codes to use for her. I am very grateful thank you!
Response from Upstep Custom OrthoticsNov 1, 2023
We appreciate your loyalty as a returning customer, and we're thrilled to assist you and your wife in experiencing Upstep. Kirsten's help in providing you with coupon codes is a gesture of our gratitude for your continued support.
Karen B.
Katie was great. Very efficient and very knowledgeable.
Response from Upstep Custom OrthoticsNov 1, 2023
Thank you for the kind words! We appreciate you!
Jonathan J.
If we could get rid of the squeaking noise it would be great!
Response from Upstep Custom OrthoticsNov 1, 2023
Hello- we sent you the instructions on how to remove the squeak. Thank you for letting us know!
Kim B.
Mary was able to answer my questions in a quick timely manner. Thanks!
Response from Upstep Custom OrthoticsNov 1, 2023
Thank you for your feedback about Mary. We're pleased to hear that she was able to provide quick and timely answers to your questions. Your time is valuable, and we're here to ensure you receive the information you need promptly.