Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Pierre C.
NO PERSONAL CONTACT AVAILABLE THROUGH THE PHOE AND THE ORDER PROCESS IS NOT CLEAT AND VAGUE. REQUESTED TO TALK TO EXPERT/SALES PERSON AND WAS NOT ABLE TO ADDRESS MY CONCERNS AND ISSUES.
Response from Upstep Custom OrthoticsFeb 14, 2024
Hello. Based on the information provided, we cannot contact you or view an order. Please do not hesitate to contact us directly at [email protected] so we can assist you immediately.
bart G.
Already received my first order from Upstep and they have been working great. Kasie was helpful in showing me how I could order more orthotics (wasn't sure how I would like them at first) and receive an extra discount since they already had my foot molds. She provided links to everything and was very helpful.
Response from Upstep Custom OrthoticsFeb 14, 2024
Thank you for your positive feedback! We're thrilled to hear that your first order with Upstep met your expectations and that Kasie was able to assist you effectively with your next purchase. It's great to know the process was seamless and beneficial for you. We look forward to serving you again!
Braden H.
kaise was super helpful in helping me with my purchase
Response from Upstep Custom OrthoticsFeb 14, 2024
We're so glad to hear that Kasie was able to provide you with the help you needed for your purchase! It's always our goal to offer assistance that makes the buying process as smooth and satisfying as possible. Thank you for taking the time to recognize Kasie's efforts. If there's anything more we can do for you, please don't hesitate to reach out.
customer
They scammed me to take third pair snd i wanted to get it for someone else but they just added it on my order
Response from Upstep Custom OrthoticsFeb 14, 2024
We're so glad to hear that Kasie played a crucial role in assisting you with your purchase! It's always our goal to provide helpful and supportive service. Thank you for taking the time to recognize her efforts.
Decky G.
Super helpful and thoughtful.
Response from Upstep Custom OrthoticsFeb 14, 2024
Thank you for sharing your thoughts!
William C.
Fast and efficient response time. Emails to inform me about the status of my order. Email to ask me for additional information about the foot pain I was experiencing.
Response from Upstep Custom OrthoticsFeb 14, 2024
We're delighted to hear about your positive experience with our fast and efficient communication! Keeping you informed every step of the way and ensuring we tailor our service to your needs is paramount to us. Thank you for acknowledging our efforts to understand and address your foot pain. We're here to support you.
WOK W.
KASIE was a great help at getting me the answers I needed
Response from Upstep Custom OrthoticsFeb 14, 2024
It's fantastic to hear that Kasie was able to provide you with the answers and assistance you needed. We're proud to have team members who go above and beyond to support our customers. Thank you for taking the time to share your positive experience!
Customer Janet I.
Easy to use& feel fairly comfortable, however, time will be the best judge.
Response from Upstep Custom OrthoticsFeb 14, 2024
Thank you for your feedback! We're glad to hear that you find our product easy to use and comfortable. We agree that time will indeed be the best judge of their long-term effectiveness and comfort. We look forward to hearing about your experience as you continue to use them. Your satisfaction is important to us!