Mark W. A.
Mary was very helpful
Mary was very helpful
Response from Upstep Custom OrthoticsMay 2, 2024
Thank you so much for sharing your experience with Mary!

#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent

Medical Specialists · Spokane, Washington
Excellent

Medical Specialists · Irvine, California
Excellent

Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Mark W. A.
Mary was very helpful
Response from Upstep Custom OrthoticsMay 2, 2024
Thank you so much for sharing your experience with Mary!
D J.
They responded quickly and answered the questions I had.
Response from Upstep Custom OrthoticsMay 2, 2024
We're glad to hear that we could assist you promptly and answer your questions. Your satisfaction is our priority!
Brandon
The website had a broad FAQ that answered most of my questions, the process was easy, yet thorough.
Response from Upstep Custom OrthoticsMay 2, 2024
Hey there, Thanks a ton for sharing your experience with us! It's awesome to hear that our FAQ section hit the spot and that you found the ordering process both smooth and thorough. If you ever need anything else or have more questions down the line, just give us a shout. We're here to help!
E.T
The pain is gone! It works like a magic. Great product and service, better and cheaper than going to a podiatrist. Thank you Upstep!
Response from Upstep Custom OrthoticsMay 2, 2024
Hello, Your words truly warmed our hearts! We're overjoyed to hear that our orthotics have brought you relief and worked like magic. It's incredibly rewarding to know that our product and service have made a positive impact on your well-being. Thank you deeply for choosing Upstep! Should you ever need anything else or wish to share more about your experience, please don't hesitate to reach out. We're here to support you every step of the way.
Nelson
Thanks, Mary. All my concerns where reply on the best way
Response from Upstep Custom OrthoticsMay 2, 2024
We are so thankful you shared your experience!
Cynthia
I was pretty clueless as I’ve always done orthotics in an office. Mary was very helpful. I’m hopeful this process will result in great orthotics.
Response from Upstep Custom OrthoticsMay 2, 2024
Hello, Thank you so much for sharing your experience with us! We're glad to hear that Mary was able to assist you and provide helpful guidance, especially since this process may be new to you. We understand that trying something new can feel a bit uncertain, but rest assured, we're here to guide you every step of the way. We're confident that this process will result in great orthotics that meet your needs and exceed your expectations. If you have any questions or need further assistance as we move forward, please don't hesitate to reach out. We're here to help and support you throughout the process!
Bryan
Great website. Easy to navigate.
Response from Upstep Custom OrthoticsMay 2, 2024
This is what we strive for. Thank you for sharing your feedback!
Justin K.
Mary was knowledgeable and very nice and helped me get my order finalized which was a great relief to me. Thanks, Mary!
Response from Upstep Custom OrthoticsMay 2, 2024
Hi there, Your words mean a lot to us! We're genuinely glad to hear that Mary's knowledge and kindness made a difference for you in finalizing your order. It's wonderful to know that she could provide the relief you needed during the process. We'll make sure Mary knows how much you appreciate her help! If you have any more questions or need assistance down the line, please feel free to reach out. We're here to help!