Upstep Custom Orthotics#1 rated custom orthotics in the US. Upstep specializes in the design and manufacture of custom foot orthotics and foot care solutions.We provide the best custom orthotics available and do so at the most affordable price, in the fastest time, with excellent customer support.Our in-house professional Podiatrist designs each custom orthotic.Our Guarantee:If you’re not in love with your custom orthotics within 180 days, we’ll refund your order - no questions asked!
Upstep Custom Orthotics (upstep.com) has 3,671 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Medical Specialists · Denver, Colorado
Excellent
Medical Specialists · Spokane, Washington
Excellent
Medical Specialists · Irvine, California
Excellent
Medical Specialists
Excellent
3,671 approved reviews, newest moderated first
Hetzel
Mary was an excellent agent to chat with, I'm very detailed with my needs, and she was very patient and helpful, The customer service of this company is excellent
Response from Upstep Custom OrthoticsJul 5, 2024
Thank you so much for your kind words! We're really happy to hear that Mary was able to help. We always aim to provide the best customer service, and it’s great to know we're hitting the mark. Thanks again!
Jordan G.
Helpful and responsive
Response from Upstep Custom OrthoticsJul 5, 2024
Thank you so much for taking the time to share your thoughts with us!
Camron
Ustep online for custom orthotics Kasie was very helpful and patient and courteous and kind. I'd recommend her as live agent messenger for ustep
Response from Upstep Custom OrthoticsJul 4, 2024
Thank you for your wonderful feedback! We're delighted to hear that Kasie was helpful, patient, courteous, and kind. We agree—she’s an invaluable part of our team. Your recommendation truly means a lot to us.
Madhav P.
Kasie was just the most amazing salesperson... Knowledgeable, respectful and very helpful!
Response from Upstep Custom OrthoticsJul 4, 2024
Thank you for your wonderful feedback! We're delighted to hear that Kasie was able to provide such a knowledgeable and helpful experience. We’ll be sure to pass along your kind words to her.
Jay
Mary was very helpful and quick with her responses!
Response from Upstep Custom OrthoticsJul 4, 2024
Thank you so much for your kind words! We're thrilled to hear that Mary was able to assist you promptly and effectively. Your feedback means the world to us!
Ramblin' A.
Kasie was very helpful. I liked that when I asked the price of orthotics, she didn’t pussyfoot around.
Response from Upstep Custom OrthoticsJul 4, 2024
Thank you for your feedback! We're glad to hear that Kasie was very helpful and appreciated her directness in providing the information you needed. Your satisfaction is important to us!
jason 'jake' C.
Mary was awesome, and very helpful...
Response from Upstep Custom OrthoticsJul 4, 2024
Thank you for your review!
John M.
Kasie was very nice and helpful!
Response from Upstep Custom OrthoticsJul 5, 2024
Thank you for your review of our customer service!