UPERFECTUPERFECT was registered in 2018 as a brand research along with a sole vision to enhance the connection between people and technology by improving their lives through our portable display and lapdock technology. At UPERFECT we understand and are fully committed to solving real-time challenges experienced by people worldwide by the provision of high-quality, individualized modern technological monitors with professionalism, dignity, and respect. We strive to understand the challenges that people are facing today and use our strong technology acumen to find exclusive and unprecedented work from home (WFH) solutions for them.
UPERFECT (uperfectmonitor.com) has 294 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Sandro C.
I am highly impressed with this monitor and the experience it provides. The functionality of the stacked dual screens is significantly more effective than the widescreen monitor I previously used. Additionally, its portability is incredibly convenient, and it fits perfectly in my laptop backpack, making it easy to carry and set up wherever I need it. This monitor is simply outstanding.
Alex
So I bought the ugame k118 portable monitor and about 4 months the screen started to turn on and off. I was playing cod when the screen turned off. I could hear audio but no picture was coming. I reached out to uperfect and was greeted with annie who was fast and responsive. They offered to replace it for me. Everything was going 100% well until when I shipped the monitor they stopped responding me. After sending them a screenshot like they asked for, still no answer. The chat support says back online at 8:30pm. I decided to make a new account and reach out to customer support during the day. Right away I got a response from annie recommending me about the monitors. Then I confronted her saying I made a new account to reach out to you guys and then she never replied. Waste of time and waste of money.
Justacustomer
I've put a lot of customer service to the test. These guys were 5 star. First they actually answered my question. Perfectly. They gave me a customized recommendation based on specific criteria I sent them. I have never received this kind of service. Thank you!
Radoslaw P.
Jenny answered all questions and provide good support.
Klaus H.
Annie, was very responsive and tried to give the best possible support. In the end, with her help and a little luck, I found the way to solve the problem. Anyway, I really appreciated that she didn't give up on helping me find a solution to my problem. Other companies might have already given up ... So, thumbs up!
Petru
Good customer support.
Abdallah C.
Perfect screen with high specs: 2K - 18" - 144 Hz. The first one I ordered had a stuck pixel (which is normal to happen). I contacted the support and they were highly responsive and replaced it with a new one rapidly. I am totally satisfied with my purchase and the overall experience.
Emmanuel A.
I ordered their UGame C2 Pro, 16" 2K monitor, it came and I tried to turn it on but nothing, I thought maybe the battery was not charged, "charged" it for 30 minutes and still nothing, but apparently the speakers worked which baffled me, turned out the screen was not even turning on, I was almost in tears, I have reached out to their "support" email (any business worth their salt should have a number, which I find a bit suspicious), no reasonable outcome as of yet.
