UP2STEPOnline fashion shoes store
UP2STEP (up2step.com) has 365 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Demetria M.
I ordered my shoes 3 weeks ago and im still waiting I paid for 3 day shipping still no shoes I will not be ordering from them again
Response from UP2STEPSep 24, 2021
Hi dear, Truly sorry for all the inconvenience. We have already sent you an email to the email associated with your Up2Step account to offer you a solution. Please check your spam folder if it does not appear in your main inbox. Sincerely, Up2Step
Emma P.
This company is genuine and their shoes are AMAZING!!! I love my shoes so much and the quality is fantastic - I feel like I'm wearing Gucci! They are really high and really comfortable! Also customer service is phenomenal. (Buji was so helpful!) I'm so impressed!! I will be buying LOTS more from them. Do yourself a favor and get some shoes from Up2step. You will be so happy. And this review is 100% genuine - I am just one very happy customer! =))
Response from UP2STEPSep 11, 2021
Hi dear Emma, Thank you for your lovely review! We are so fortunate to have members like you who continuously admire our products and services. And thanks for your order and welcome to our store again in the future :) Any future question, please don't hesitate to contact with us. Thanks agian! Best regards, Customer Service Team from Up2Step
Lana C.
The shoes I ordered are beautiful, packaged very nicely as well and the customer service is exceptional!
Response from UP2STEPSep 2, 2021
Hi Lana, We appreciate your time to share how satisfied you are shopping with us. That is what we always aim for, your satisfaction! We will improve our customers' service with no stop. Sincerely, Up2Step
Sifa B.
My shoes came on time and they are so beautiful, thank u😍
Response from UP2STEPSep 1, 2021
Hi Sifa, Thanks for your great support. All of our product is made with high-quality material and unique design. And thanks for your order and welcome to our store again in the future :) Any future question, please don't hesitate to contact with us. Thanks agian! Best regards, Customer Service Team from Up2Step
Chantel
I ordered 2 shoes from this company a navy blue and a green and I love them both. True to size and absolutely beautiful
Response from UP2STEPSep 1, 2021
Hello Chantel, Thank you for your lovely review! We are so fortunate to have members like you who continuously admire our products. Have a great day! Best, Up2Step
Jihye S.
Got it for my small wedding! lovely and cute
Response from UP2STEPSep 1, 2021
Hello Jihye, We are so fortunate that you chose our shoes to stay with you through this important moment. Congratulations on your wedding :) And thanks for your order. Any future question, please don't hesitate to contact with us. Sincerely, Up2Step
V.L.
I was just too thrilled when my shoes arrived. They are as beautiful as pictured. Because of COVID our original wedding date was moved. In light of the new numbers and the Delta variant, we decided to have a private ceremony as it looked like we were again going to have to move our date to 2022. We pulled the wedding together in three weeks and had the most marvelous day. I am a very detail oriented/opinionated person, so when I tell you that I am very pleased with my shoes, know that it is so. The shoes had two and one-half weeks to get to me...and they did. All around a great experience, beautiful shoes, great fit and on-time.
Response from UP2STEPSep 1, 2021
Hi V.L Thank you very much for believing and waiting for our products. Although the wedding was postponed because of the pandemic, I am sure that it will also be an unforgettable experience for your family, friends and you. Congratulations on your wedding :) And thank you for such an excellent review. That is what we always aim for, your satisfaction! Best, Up2Step
Demetrice K.
I have order several pair of shoes and I will continue to order from Up2step. The quality of the shoes are amazing, heel high just like I love them and the size were perfect. Up2step thank you so much for your awesome and beyond amazing customer service. Ill definitely buy again.
Response from UP2STEPSep 1, 2021
Hi Demetrice Thanks for your love for our product! We will always be committed to providing high-quality shoes for our customers. That is what we always aim for your satisfaction! Thanks for your order and welcome to our store again in the future :) Have a nice day, Up2Step
