Unlock SurveysReviews of unlocksurveys.com

For no reason whatsoever I was suspended (which is always permanent and unrevokable) today. I had accumulated over 3500 points, which is now gone. Poof. No warning. Just locked out. I had been painfully careful not to be inaccurate or conflicting in my answers to numerous surveys. These people can't be trusted. Go elsewhere and avoid Unlock Surveys.

Hello, I’ve replied and also sent support another email highlighting my ticket number. My support ticket number is 1000343533. I would really appreciate it if my case can be properly reviewed, as I followed all guidelines and I’m still unsure what led to the suspension.

I have had enough points to Redeem now for a week but u can't redeem this site is not legit they said they have to validate my account before redeeming point but then I message them and ask them how long does the validation process take I get no response I will not be doing any more surveys until I am able to redeem my points

I redeemed a $25 Amazon gift card on March 4th and never received it.

Joined today, completed a few surveys, got a bonus for doing profile surveys. All using my actual information, all filled out thoughtfully, all taking about 20 minutes each, and making sure to select the correct answers when prompted by the surveys to see if I was paying attention (i.e. the questions where it tells you to pick a specific answer or to identify which items were in a picture to make sure you weren't a robot) As I was less than 500 points from cashing out, my account got suspended with no information given. What a great way to get survey info for their partners without ever actually having to pay out any incentives. Avoid.

​I am writing this review because my PayPal reward from Unlock Surveys is currently well past the expected processing time. I completed the requirements and redeemed my reward on 24th February, 2026, but the status remains "Pending." ​I have reached out to the support team to inquire about the delay, but I have yet to receive a helpful update or a timeline for when the funds will be released. I’ve enjoyed using the platform so far, but the lack of communication regarding payouts is disappointing. I hope to see this resolved soon. ​Transaction/Reference ID: 2649635986

Very disappointing experience with Unlock Surveys. I joined, followed all their Terms & Conditions, and spent time completing surveys honestly. I was even credited points for completed surveys. Suddenly my account was permanently suspended for suspicious activity without any clear explanation. If I had violated any rules, I wouldn’t have been able to complete surveys successfully in the first place. It’s unfair for anyone to spend their time completing surveys only to lose their account and points without transparency. I’ve contacted support and I’m still waiting for a proper explanation or resolution. I hope this issue is reviewed and corrected.

I've emailed them about my account review to cashout they responded saying Friday it should be completed it's Thursday and they permanently suspended my account without reason im furious 😠 all that hard work. Im really believing they are a scam at this point. I was trying to give them the benefit of a doubt. Edit March 7th They did respond to my email and investigated my account and reinstated it. I was able to cashout for me it took an hour to receive payment but typically it takes a few business days. I changed my rating based on customer service. They were nice about but you have to be consistent with your issues towards them.