Vivienne F.
I have been waiting since December 20th
I have been waiting since December 20, 2024 for my redeemed gift card award. I ordered it on Dec. 20, 2024, and it was supposed to be e-mailed to me within 24 hours. I have e-mailed them at least five times, and the only response I've gotten is that they received my e-mail. I tried to find a phone number for them, but I've had no luck. If and when I ever receive the gift card, I will then discontinue answering their surveys
Response from Unlock SurveysJan 16, 2025
Hi Vivienne, We are sincerely sorry for the experience you had when redeeming your reward. We can see in our system that you redeemed your reward on Dec 20, 2024 and it was fulfilled. If you still have not received the reward, we would recommend you check your spam/junk folders to ensure it didn't get delivered there. We will have our Member Support team reach out to you to ensure you have received your reward. Thank you for being a valuable member of our Unlock Surveys community and would love to see your continued participation. Regards, Unlock Surveys Team




