Unlock SurveysReviews of unlocksurveys.com

Everytime i cashout i always get my reward I done cashed out over 125in made 300 dollars I see everybody complain when they try to cashout they can't but ine thing that Is strange is every day they do this survey reconciliation in it drops my balance e down which I don't like so can y'all do something about that but when a survey dont pay me they get back with me within 3 business days but when I first joined they used to respond to my email right off the back i been with them since june 23rd.

I initially had a great experience with Unlock Surveys, but then I wrote a very negative review back in May of this year out of frustration because I was not able to redeem my points. I felt that communication with this site was pretty bad. At the time, I added that I would change my review if my problem was ever resolved. I continued to try redeeming every week or so without success, until suddenly, in the middle of July, my points went through! Unlock Surveys has worked well for me since then, and I'm glad that I did not give up. I would be giving them 5 stars, but I still think that communication could be greatly improved. I have no idea how my problem was fixed- if it had anything to do with them or if it resolved just by chance.

I've emailed them about my account review to cashout they responded saying Friday it should be completed it's Thursday and they permanently suspended my account without reason im furious 😠 all that hard work. Im really believing they are a scam at this point. I was trying to give them the benefit of a doubt. Edit March 7th They did respond to my email and investigated my account and reinstated it. I was able to cashout for me it took an hour to receive payment but typically it takes a few business days. I changed my rating based on customer service. They were nice about but you have to be consistent with your issues towards them.

I'm just trying to find out if there's an app for Unlock Surveys on a android phone, I have been trying to find it for 4 days now and I'm going crazy. If someone could please help me find the app for it I would be really so very very very very very very very very very grateful for ur help. Thanks again Nina Thomas

Their ratings are low for a reason!! I have earned enough to withdrawal for the first time and their standard procedure is to review the account before you cash out which is totally understandable but I have been waiting a month and I have contacted support multiple times and have reached out on social media and I haven't got any help and if they doing this over 25$ then they obviously are not going to pay out for larger amounts ***UPDATE- after leaving this review my issue was fixed in 24 hours, it shouldn't have taken a month and a bad a review but I'm happy that I got to finally cash out, Edit I changed my rating 3 times now from 1 to 3 to 4 stars now because I'm seeing a huge improvement since my last rating i would actually recommend trying them out now and i will turn my 4 to 5 stars when and if I receive the Amazon gift cards for 2 surveys I took which promised them as compensation, there's still time left in their time frame to receive them so I'm not judging them on that situation yet.UPDATE: I received one of those giftcards and don't think I'm getting the other one. Update-11-22-2025: I'm changing it to 2 stars which is so disappointing because I really see so much potential but the customer service is almost non existent, it should not take almost a month to get one issue replied to and another month to get it resolved. Recently points were taken from my account and put me in the negative it took me over a month to get it fixed which was a month wasted of not doing surveys and now I have 3 more problems I'm just waiting to get help with. Please do better!! 12-16- although their customer support needs a lot of improvement and I wish that the minimum payout was lower I absolutely would recommend this site now

Updated- Since writing my review Unlock Surveys contacted me a few days after submitting the review and said they would research my account further to see what happened. After about five days my membership was reinstated and I was able to log back into my account. I also had all the points I had acquired still in my account which made me very happy since I was very close to having enough to redeem. Once I had all the points needed I went to redeem and received a message stating since this would be my first time to do so a representative would need to research my account and verify my points. This was a little surprising since I didn't recall reading anywhere that would be required. Around five to seven days after receiving the message nothing had progressed and I still had the same message on my account. I sent a message to Unlock Surveys to find out the status and when might it be resolved so I can redeem my points. I did receive a message back about a day or two after saying my account was still being reviewed and when completed my account would say I could redeem my points. This made me feel a lot better to know it just wasn't sitting there with nothing being done. I believe it took about two weeks until I was finally given approval to redeem my first points. Since then I have redeemed points two more times without any hang ups or issues. I received my rewards about 24hrs after redeeming and have been very happy with Unlock Surveys ever since. I'm still not sure why my account was deactivated in the first place but I'm happy they took the time to resolve the matter and reinstate my account with them. I am happy with the survey process and find I fit most of the survey requirements to complete the surveys. I'm happy with Unlock Surveys and the time they took to look into my account and find out I didn't do anything wrong to have my account deactivated. I recently became a member of Unlock Surveys and enjoyed answering the interesting and unique surveys on their website. I had been a member for almost two weeks and was 200 point away from being able to cash out for the first time. After completion of a survey, the website logged out and when I went back to log in I received a message stating my membership had been terminated due to going against their terms of use agreement! I had been answering honestly and couldn't understand what I had done wrong. I sent their customer service a email hoping to find out what I had done to be terminated. Three days later I received this from customer support: "Unlock Surveys is looking for members who meet our strict quality standards and eligibility criteria. Based on your responses, one or both of these were not met. We sincerely thank you for your interest in Unlock Surveys at this time. Best Regards, Unlock Surveys Support Team" This answer doesn't fit with what pops up when I try to log in stating I violated their terms of use agreement. If I had already been accepted as a member and answering surveys for two weeks, how did I NOT meet their standards and/or eligibility criteria they are looking for? Why am I told I violated their agreement terms when I try to log in? This makes me think the reason my membership was terminated was due to me coming close to redeeming my points.

Writing this review because it sounds like emails still aren’t being responded to and I want to make sure mine gets seen. My support number is 1000316037. I have a Paypal transfer from Saturday that hasn’t come through and I want to make sure the one from yesterday is coming too. It’s really not acceptable that we need to leave reviews on here to get any customer service response. edit: Thank you for the response