Unlock SurveysReviews of unlocksurveys.com

1.6117 reviews
Research & Development

Unlock Surveys

About Unlock Surveys

Unlock Surveys is a leading online market research panel in the United States, giving Americans the opportunity to voice their opinions on a variety of topics and issues.

Unlock Surveys (unlocksurveys.com) has 117 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.

Also known as: unlocksurveys.com
Website: unlocksurveys.com
Category: Research & Development
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Unlock Surveys reviews

117 approved reviews, newest moderated first

Sabrina M.
May 13, 2026
Scam!
Received an invitation to try them out and did a couple of surveys. All of a sudden, I received a message that my account was deleted for suspicious activity. Ummm ok? Glad I didn't waste too much time with them before getting scammed.
Response from Unlock SurveysMay 18, 2026
Hi Sabrina, Thanks for reaching out and sorry you are having issues with your account. We would like to look into your inquiry. Can you please share your member support ticket number? Once we have that, we can have on of our support representative look into your inquiry. Thanks for being a valuable member of the Unlock Surveys community. Thank you, Unlock Surveys Team
David A.
May 2, 2026
I successfully completed their 2500…
I successfully completed their 2500 threshold and it now says I cant access my rewards. My ticket # is (1000347922). I try to redeem and it conveniently says "website can't be reached"
Response from Unlock SurveysMay 18, 2026
Hi David, Thank you for reaching out, and please accept our sincere apologies for the delayed response. Our support team has replied to your ticket (#1000347922). Please let us know if you need anything else. Thanks for being a valued member of the Unlock Surveys community. Best regards, Unlock Surveys Team
Stephanie
May 2, 2026
WARNING
If I could give this POS company a -10 score I would. They remove points from your account without reason and when you reach out over 5 times with no response, you realize that they are scammers and are dead set against you reaching a threshold to redeem. Looking into class action lawsuits and they also have never responded to BBB complaints against them. The last inquiry number is 1000347310.
Response from Unlock SurveysMay 18, 2026
Hi Stephanie, Thanks for reaching out and sorry you are having issues with your account. We would like to look into your inquiry. Can you please share your member support ticket number? Once we have that, we can have on of our support representative look into your inquiry. Thanks for being a valuable member of the Unlock Surveys community. Thank you, Unlock Surveys Team
ED
Apr 27, 2026
They Deleted my acc. After I finished their survey
They had sent a survey for 700 points to complete in my email. As soon as I finished, they said I will receive the points. but soon as I got back on the website to do another survey it. All of a sudden it says your account was deleted for suspicious activity. And I’m like what in the heck. Because I didn’t do anything wrong.
Response from Unlock SurveysApr 28, 2026
Hi there, Thanks for reaching out and sorry you are having issues with your account. We would like to look into your inquiry. Can you please share your member support ticket number? Once we have that, we can have on of our support representative look into your inquiry. Thanks for being a valuable member of the Unlock Surveys community. Thank you, Unlock Surveys Team
Carey R.
Apr 25, 2026
No Costumer Service or Payment
**UPDATE! In response to Unlocked Survey’s reply. Apparently you received WRONG INFORMATION! This issue was NOT RESOLVED!! I just received a response from them TODAY (4/27/26) that they are working on the issue. That is NOT a RESOLUTION! I sent several messages in the span of a MONTH and a Half with only two responses and NO RESOLUTION!! I got to the payout limit and tried to redeem my points, but I couldn’t! It said to put in my information and click the button to finalize, but there wasn’t a button! I’ve been trying to redeem my Points for almost a month now. I contacted them and waited 20 days and Still heard Nothing from them, so I wrote them Again. I got a response with a suggestion that didn’t fix the problem. They said to get back to them if needed, I have Several times and am getting NO HELP AT ALL!! Don’t waste your time with Unlocked, if you really need/want to Actually get paid!!!!
Response from Unlock SurveysApr 27, 2026
Hi Carey, We have been informed by our Member Support team that they responded back to your inquiry and that your issue has been successfully resolved. If you believe we addressed your concern adequately, please feel free to revise your rating and leave us a positive review. :) Thanks for being a valuable member of the Unlock Surveys community. Thank you, Unlock Surveys Team
Hunter S.
Apr 24, 2026
They never pay out the rewards they…
UPDATE JULY 27 never reached back They never pay out the rewards they offers. Multiple occasions Update:theyve emailed me once to ask what’s the deal and where’s the proof. Sent it. Heard nothing back Update may8th26 They claimed they were going to do something and still never did
Response from Unlock SurveysApr 27, 2026
Hi Hunter, Thanks for reaching out and we are sorry you recently had a poor experience on our community. We have informed our Member Support team regarding your issue and that you have already submitted a ticket. A support representative will be reaching out to you shortly. Thanks for being a valued member of the Unlock Surveys community. Thank you, Unlock Surveys Team
Renee
Apr 23, 2026
Access denied for payout and no help…
Access denied for payout and no help from the so called customer service. You can give them all your time for these surveys but as soon as it is time to redeem your points do NOT expect to get any type of compensation for your time. I am writing this review after getting ripped off. I only was able to get compensated 1 time and then after that i was able to get up to another payout and all the sudden that. I will not waste my time on this company anymore and please be wary of this business.
Response from Unlock SurveysApr 27, 2026
Hi Renee, Thanks for reaching out and sorry you are having issues with your account. We would like to look into your inquiry. Can you please share your member support ticket number? Once we have that, we can have on of our support representative look into your inquiry. Thanks for being a valuable member of the Unlock Surveys community. Thank you, Unlock Surveys Team
Bill C.
Apr 17, 2026
I have had enough points to Redeem
I have had enough points to Redeem now for a week but u can't redeem this site is not legit they said they have to validate my account before redeeming point but then I message them and ask them how long does the validation process take I get no response I will not be doing any more surveys until I am able to redeem my points Case Number: (1000346096) (1000346642)
Response from Unlock SurveysApr 20, 2026
Hi Bill, Thanks for reaching out and we are sorry you recently had a poor experience on our community. We have informed our Member Support team regarding your issue and that you have already submitted a ticket. A support representative will be reaching out to you shortly. Thanks for being a valued member of the Unlock Surveys community. Thank you, Unlock Surveys Team

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WARNING

They Deleted my acc. After I finished their survey

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Access denied for payout and no help…

I have had enough points to Redeem

About Unlock Surveys

About these reviews

More in Research & Development

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Unlock Surveys reviews

Scam!

I successfully completed their 2500…

WARNING

They Deleted my acc. After I finished their survey

No Costumer Service or Payment

They never pay out the rewards they…

Access denied for payout and no help…

I have had enough points to Redeem