A new kind of destination travel club that accommodates the high standards and expectations of select travelers and provides AMResorts with a means to develop and nurture a lifelong relationship with them.
Unlimited Vacation Club (unlimitedvacationclub.com) has 251 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
unlimitedvacationclub.com
Website
unlimitedvacationclub.com
Category
Activities & Tours
Location
Miami, Florida
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Similar to other reviews, I found the product poor. Does not deliver on what’s promised. The customer service is atrocious and almost impossible to book. This a time share. Basically do this if you want someone else to take your money and decide how or when you can go on vacation. Scammmmm!!!!!!
JD
James D.
So far, So good
From what I've read on here it seems people only have a bad taste in their mouth from bad experiences during the presentation not the actual product itself. My personal experience was in fact a positive one.
I was on holiday in Tenerife in the Alua Atlantico Golf resort where I was approached by a polite young lady at the reception of the hotel. She offered me a voucher in exchange for 90 minutes of my time to show me and my wife some vacation membership options. We decided to take her up on her offer and was appointed to meet a representative the following day.
We were met in the morning by one of the representatives who took us for breakfast followed by an insightful presentation on our options as a travelling member of Hyatt/UVC. At the end of the presentation we were offered a 15 year option which we declined due to the price being slightly out of our reach. We were then offered a much more affordable 5 year plan which we decided to take. The time with the salesteam was a million miles away from some of the comments on here. No pressure, very professional and easy going.
At first we were slightly nervous if we had made the right choice.
Fast forward to now I have absolutly no complaints. We have used both our insentive weeks that were offered. One in AluaSoul Majorca (Room upgraded at check in) and recently Dreams Jardin Tropical Tenerife. With those 2 holidays alone I've more or less broke even on my membership, with 4 more years left to enjoy.
For anyone looking to buy, all I can say is that its working for me and everything that was offered during the presentation has materialised.
OS
Ola S.
Learn to use your membership properly and save
We’ve been members since 2011 and love it. It’s not a time share but a vacation club that discounts some hotel brands and offers price matches. It worked for us. You should read contract before you sign and not rely on sales people promises, it’s that simple. We just booked our yearly trip with friends to Dreams Tulum, paid 2400 usd per room type jr suite. We probably will get upgraded (as usual) when we will arrive as platinum members.
FD
Frank D.
Members since 2016
Bought in with the lowest level, then upgraded to Silver with all the benifits of the higher levels. Love it. We travel at leat 2 times a year and sometimes more. Almost always Secrets because our kids are all out of the house. We have more then made up for the cost of the membership by doing price matches or roll backs.
KF
Kevin F.
There is SHAME in the Unlimited Vacation Club Game
What a shame. While I was on vacation in Cancun back in 2020, Unlimited Vacation Club persuaded me to come and listen to their pitch for future stay discounts. Their pitch is highly developed and persuasive, passing out champagne, music, well- manored salesmen- all a cloak to butter us all up and get into our wallets. Where it sounded like a good investment they detailed in the presentation, the reality is that it is a scam. I ended up paying a 1 time payment of $10,000+/- for a certain package. The next year I tried to start utilizing the 1 free week vacation to find their scheme of having me jump through so many hoops in the booking process to find there is no flat out free week stays, rather discounts which would mean more money out of pocket. Then the annual fee needed to keep the membership active. I ended up not ever booking anything. I lost $10,000. The support would not refund any monies to me. 2 years later they continue to harass me sending mail and calling me to extort more money saying I can't cancel unless I pay the outstanding renewal membership fees. Such a disgraceful company, I wish all the people whom got ripped off by them can come together with a huge lawsuit against them.
NQ
Nicky Q.
Unlimited Vacation Club (UVC) is FRAUD
Unlimited Vacation Club (UVC) is FRAUD. UVC is not honoring what it promised. The main reason I got this package is that you guys offered all-inclusive, all-year vacation packages at no extra cost. But seems like there are no such packages. we were lied to. Why do I have to pay almost the same price as if I was not a UVC member? I saw your review they were all bad and when I asked Pablo, my sales person, he said that was an old company. You need to train your salesperson better. I am also filing complaints to all the appropriate departments for false advertisements and misrepresentation.
We have been trying to cancel this membership due to the reason that all the promises were made are not true. I have called several times and every time they told me that supervisor will call us back but nobody did.
We were told by several people including Pablo Hernandez that with our silver plan we have unlimited free nights all-inclusive in selected resorts. I asked them several times and When I asked where it says that its unlimited it showed me maps of Mexico and Europe ( see attached ) Also where is the copy of contract? I now I have been told that we get 25% discount. Why would I pay around $20,000.00 upfront to get 25% discount?
it’s a case of FALSE advertisement and FRAUD.
WH
Wael H.
Scammers!! Terrible Experience - Do NOT Purchase
Reading all of these reviews and experiences makes me truly wish I did my research beforehand. I usually do but ofcourse when you are on vacation and they are giving you drinks nonstop, it seems like an amazing opportunity to pursue. I am currently in back and forth communication with UVC and it has been a nightmare. They are constantly making accusations, coming off very rude and demanding additional money. I have sent screenshots and explanations on what was promised was NOT actually given.
I am looking to involve an attorney if they do not resolve the issue with me directly. After reading all of these reviews, I wanted to see if anyone was interested in creating a case against them. They are scamming people left and right and clearly do not care at all. I can be reached at Whamad2632 if anyone is interested (@ Gmail). The review would not allow me to put an email in.
Thank you!
HU
HunterFatNigger
Got scammed into visiting Dreams Onyx…
Got scammed into visiting Dreams Onyx in Punta Cana. There is a fat, ugly, gorilla looking black man in a red waistcoat named Hunter. I didn’t catch his last name, probably because he is lying about his actual name. Cannot even begin to express the disappointment in this trashy, cheap sales pitch. Luckily, my girlfriend saw through their crap in the first 3 minutes of the 120 minute “sales presentation”. They make racist comments, try and discriminate against your age, and try desperately to take any amount of money from you. I feel terrible for anyone who’s signed up. It’s glaringly obvious how fake the positive reviews are. No one would ever be happy with getting scammed.
I knew it was a scam as soon as the sales pitch began. they offer to take you to any other resort other than the one you’re staying in, show you fake rooms and “exclusive members areas” that are littered with obese middle aged men who wouldn’t be able to see a scam if it pierced their rectum.
My issue, however, pertains directly to Hunter “the manager” (autistic black gorilla with 0 sales skills) and Rijo (autistic black gorilla part 2). They are disgusting, racist men who have probably not interacted with any semblance of dignity in their entire, cheap lives.
If you ever visit Dreams Onyx in Punta Cana and come across any severely obese black men named Rijo or Hunter, I implore you to spit in their face before their mouth even opens to save yourself some time.
If anyone from this absolutely crap company ever bothers to consider their customers opinions and read reviews, fire this monkey named Hunter and put him in a cage where he belongs.
Their sales pitch was so trashy, forget signing up, I am going to actively work on deterring people from ever considering Hyatt Hotels or their scam of a company disguised as a loyalty program.
(Fyi; they are weak salespeople with very little skills, they would do nothing if you literally spat on them. They are not able to do anything other than coerce you into a trashy deal, so fear not.)
(**i personally also spat on his foot and did not even sign the contract, i just went back to my hotel, nothing happened, so don’t be scared to do it)