A new kind of destination travel club that accommodates the high standards and expectations of select travelers and provides AMResorts with a means to develop and nurture a lifelong relationship with them.
Unlimited Vacation Club (unlimitedvacationclub.com) has 251 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Also known as
unlimitedvacationclub.com
Website
unlimitedvacationclub.com
Category
Activities & Tours
Location
Miami, Florida
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Seems like the client is not always right! Unlimited Vacation Club gave us access to ONE - Uexperiences and well my recommendation is to make sure you read the disclosures the company provides. Their contracted providers in network and recommendations work fine, but I had the negative experience of having to pay double with ONE - Uexperiences AND DOLLAR Rent A Car, my bad. Since I'm already in a 20 year contract with ONE - Uexperiences, next time, I'll just contact the provider directly vs seeking to get "discounts" through ONE - Uexperiences. Do not sign a contract with ONE - Uexperiences or pay in advance without reading all reviews online. I do not recommend them at all.
JO
JohnnyM
Got taken by a talented sales group at…
Got taken by a talented sales group at a Secrets resort. They demo'd amazing savings and amazing resorts at high cost that I immediately balked at. When they presented a less expensive level of membership, I became interested, but they failed to tell me that the lesser membership level meant far less in the way of saving, availability, resorts, etc. Also they failed to send me a copy of my contract, and notify me that I had 5 days to back out 100%. Only after the 5 days did my online registration information appear and I could explore what my membership level actually gave me the power to reserve. I was and am sorely disappointed. I guess I can get some value out of what I've invested, but I won't be seeing the 15 years of 50% discounts that I really thought I might well have signed up for. More like 15 years of 25% discounts on the least desirable rooms during the least desirable seasons. Full price otherwise.
Kudos to the sales team, they did a great job. I am not easily swayed (or so I thought), but I fell for it hook/line/sinker.
So buyer beware. Based on online forums and discussions, if you bought the full, most expensive level membership, and you travel 3-4x year, and you're super flexible about timing of travel, this could work well. But anything short of that, and troubles begin...
BK
Bill K.
First time at an all inclusive resort
First time at an all inclusive resort. At checkin, between the lady's accent and trying to eat for the first time all day, I found out I had signed up for the sales pitch. They wanted $99,000 for a 40 year membership. Being 69 yrs old, I said no didn't need that, they kept coming back with different offers and we kept saying no.Finally, their last offer was a 5 night 6 day stay for $1500, excluding airfare.That, we accepted and have booked a trip for December. Very high pressure sales pitch, but you have to stick to your guns and not be intimidated.
LH
Luis Hector Velazquez R.
DREMS HUATULCO OJO
El resort drems huatulco deberia tener dentro o a un costado de alberca su mar asi como asientos de roca junto a ese bar, de preferencia que el techo de sombra a parte de la alberca, eso se agradece mucho para no andarse peleando las palapas o paraguas y acomodando cerca de la orilla de las albercas. El gym igual deberia ser 24 horas con ingreso de la tarjera, el horario que tiene servicio normalmente se prefiere usar para albercas, restaurantes, eventos, tours, etc. De bebidas extrañe mucho los mojitos rojos, no los tienen, solo limon y mango. Opino que estas cosas de 10 lo bajan a 8. Pero lo que si baja de 8 a 4.5 fue la mala experiencia qur tuve con la membresia UVC, el agente que nos convencio a mi esposa y a mi, lo hicieron en gran parte con mentiras, primero te llevan con sus fotos y publicidad engañosa a soñar con viajes extraordinarios, despues te van metiendo poco a poco en la opcion de membresia que creen mas conveniente para ti y te hacen proyecciones para hacerte creer que es una ganga, te engañan diciendo que te conseguiran promociones cuando en realidad te van diciendo los beneficios de manera progresiva, aparte de ello te MIENTEN diciendo que el tipo de promocion que te estan dando ya no se cancela, el contrato no te lo dan a leer al inicio, te muetran parte de el desde sus equipos, en fin, muchas cosas que no me parecieron, por suerte se defender mis derechos y al ver su contrato claramente es un contrato autorizafo por profeco. Es decir, si haces las cosas bien, quiza no tengas que irte a conciliar en profeco. Su cláusula octava estipula la terminación anticipada sin responsabilidad, la cual debe ser dentro de los 5 dias habiles siguientes al contrato, lo cual cumple con lo dispuesto en el artículo 56 de la Ley Federal del Consumidor, el chiste es notificarles por escrito y que te acusen de recibido, que no deseas continuar con la contratación de sus servicios. Si lo haces vía telefónica son tramposos. No te dan folio dicen que pasarán el reporte y en 72 horas te llamaran, lo cual jamas haran, si lo hacen te diran mas cuentos chinos. Obvio es con el fin de que pasen los 5 días.... concluision, hagan su escrito de terminación anticpada, mándenla con correo certificado que es ir a correos de México ahí les dirán los requisitos de llenado del sobre en que irá si escrito y con el ticket de envío listo, ya quedo la notificación en tiempo. No paren ahí, envíen al correo electrónico de la empresa el escrito con el ticket escaneado y pidan les acusen de recibido. Comenten el tema con su agente de ventas [graben todas las llamadas] y diario estén presionado vía telefónica la terminación anticipada. Si tienen la mala fortuna de haber hecho un contrato de financiamiento, no se preocupen sus pagares deben cancelarse, si hacen este proceso, solo hagan también el correo certificado con esa empresa diversa e igual notifiquen vía correo electrónico y llamada. Y listo podrán volver a sentirse liberados, salvo un pequeño detalle que si te raspan, si les dieron vales por 300 dólares para compras en su tienda y los cambiaron. Eso si se tendrá que pagar... pero bueno que va a una serie de fraudes que aun sin iniciar la vigencia del contrato. Te percatas de todas las irregularidades que hacen.. si pasaron los 5 días. Ahí también se termina antes, pero con pena convencional del 30% d3l valor de contrato, algo así como 90 mil pesos aprox, dependiendo el calor del dolar....
MM
Michelle Mark R.
PEARL TO SILVER MEMBERS
We signed up as Pearl members back in 2016. We have NEVER experienced any benefits such as room upgrades or club access. We then got sucked in to upgrading to Silver and will be using our Silver membership the 1st time in February 2023. I am fully prepared for disappointment as that is all we had since becoming members. I am sure we will not get the benefits we were promised at the upgrade meeting. I will update with a new post after our vacation in February and March 2023.
VR
Victor R.
High Pressure Sales Tactics
Offered (4) zip line tickets and (2) side-by-side ATVs for $100 USD if we would agree to a 90-minute presentation at Dreams Cabo San Lucas. They claimed it was not a timeshare and owned by Hyatt Hotels. Since I know how much things were going to cost if we paid on our own, me and my family decided why not. Below are the pros and cons.
Pros - they paid for the taxi ride to and from our hotel as promised. They offered a full breakfast which was very good. They provided the vouchers for the zip lines as promised and even made the reservation. They were very friendly for the most part, especially Julia and Oscar. I’ll explain in the cons why I say for the most part. Gave us our $100 back. Also explained below.
Cons: too many employees involved. Three different employees in the first 5 minutes before getting teamed up with Julia. Immediately changed the special offer for attending the presentation. They said I could still do the ATVs, in additional to the zip lines, but I would need to book it through the original guy (Josue) who made the initial offer. Supposedly Josue works for them at the airport. They would give us our $100 back, plus an additional $60 and he would take care of the reservation. Presentation took longer than 90 minutes by no fault of our own. Once we got to the important stuff, “the terms,” things went south.
Similar to a timeshare, only difference is you are paying to get discounts at various hotels they own. Always at least 25% off the published rates but could be as much as 50% to 70% off when they run specials.
The smallest package was a 15 year deal. The package they thought would be best for my family was the silver package which was a 30 year deal. The price tag at their discounted, “today only rate?” Just shy of $30,000 with over $7,000 being due today and the balance to be paid over 4 years at a 9% interest rate. For a discount program? No thank you!
When I said no, they kept pushing and changing the “today only special.” Pretty typical. Finally, when they understood we were not going to sign up, then it took FOREVER to get the promised items and to leave.
As an attorney, the biggest red flag was that I asked to see the real contract but they would not provide it. They wanted me to sign the offer before discussing the contract terms. I’m sorry, but I’m U.S. contract laws, once I sign the first paper, that is known as offer and acceptance. When they refuse to show you the real terms, the contract, that’s when you know they are being shady. They verbally claimed you can cancel anytime without any penalties but I know better and other reviews on here have confirmed this. If it’s too good to be true, then you need to run.
So, take advantage of the “free” stuff they give you, but know you will have a hard time leaving because they will stop caring about you once you say no.
It is owned by Hyatt, which apparently owns lots of things, like Southwest Vacations, but is no different than any other high pressure sales company. What I find funny is that on my Southwest Vacations itinerary, it has language that says avoid companies like this, yet both Southwest Vacations and Unlimited Vacations Club, are both owned by the same company.
Attend a presentation at your own risk.
KP
Katherine P.
I was told that I was buying a Hyatt…
I was told that I was buying a Hyatt Membership, the name Unlimited Vacation Club was never mentioned during the presentation. Once I got back to the hotel and I got some time to review in details; I found out this was a timeshare, and none of the available vacation dates offered worked for me or my family. I read the whole contract and I was not very happy with the terms; but I also read you have 5 business days from the date you signed the contract to cancel and get a full refund. I sent an email right away to UVC and started the cancellation process. I took me some time since I was overseas but I didn't care, I just wanted to get out asap. I was able to cancel this contract, they had a very prompt response, I also called my credit card and faxed over all the communication with UVC and this was successfully cancelled 5 days later.