Unitrophy.com Reviews | Read Customer Reviews of unitrophy.com

Unitrophy.com Reviews | Read Customer Reviews of unitrophy.com

Unitrophy.com reviews

317 approved reviews, newest moderated first

Page C.
Oct 18, 2021
You messed my order up you sent me 2 of…
You messed my order up you sent me 2 of the same back packs when I was supposed to have 4 with different names and sizes 3 where supposed to be the same size and 1 wasn't I have 3 small ones and one big one and 2 with the same name
Response from Unitrophy.comOct 18, 2021
Dear Page Clayton, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We have contacted you via our email [email protected] to discuss your experience in more detail. Hope you can check your mailbox and we will give you the best support in this case. Again, thank you for your feedback! -Unitrophy's Team-
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Donna T.
Oct 12, 2021
I love the detail work and colorshats
I love the detail work and colors. I would order again
Response from Unitrophy.comOct 13, 2021
Hi Donna Taylor, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Unitrophy. We're looking forward to your next visit to Unitrophy. -Unitrophy's Team-
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Patty T.
Oct 12, 2021
The quality of the product is…
The quality of the product is excellent! Vivid colors and good craftsmanship. Took a little long to receive the product but was kept up to date on shipment.
Response from Unitrophy.comOct 13, 2021
Hi Patty Tardiff, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
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Axes Leon L.
Oct 12, 2021
my package never arrived at my house
my package never arrived at my house
Response from Unitrophy.comOct 13, 2021
Dear Axes Leon Lebron, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We invite you to contact [email protected] to discuss your experience in more detail. Again, thank you for your feedback! -Unitrophy's Team-
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ETHA K.
Oct 12, 2021
There is an issue!
The 2 zip up sweetshirts I ordered was received before my wedding anniversary as they were a gift. I loved the personalization on them.I got extra large in both because my husband is 6'4" He weighs 210 and is not fat at all.The cuffs on the sleeves on both sweatshirts are way too small.I mean they are so tight once he worked his hand through them I had to help him get out of it. I doubt he will ever wear either one so I am heart broken.
Response from Unitrophy.comOct 13, 2021
Dear ETHA KITE, Thank you for bringing this to our attention. We are so sorry that our products did not meet your expectation. We appreciate you taking the time to send us feedback. Your comment will contribute to our improvement in our product and service to serve the customer better in the future. Again, thank you for your feedback! -Unitrophy's Team-
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Lyn J.
Oct 7, 2021
Will never use this company again or…
Will never use this company again or recommend it
Response from Unitrophy.comOct 8, 2021
Dear Lyn Johnson, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. Regarding our conversation in the email, it is shown clearly that your order has only 2 quilts, which the pillow cases are not included as the package you received. Hope you and our customers would check carefully the description before purchase to avoid unexpected mistake. Hence, we truly hope your understanding in this matter. We are here 24/7 and always happy to support if you have any question about our products or services. Again, thank you for your feedback! -Unitrophy's Team-
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Tony P.
Oct 4, 2021
I was pretty sure I asked to put Tony…
I was pretty sure I asked to put Tony JR Pahtayken but it came in as Tony Pahtayken
Response from Unitrophy.comOct 5, 2021
Dear Tony Pahtayken, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We have checked on our website and found that you have an order #UNT1701, including: Deer Hunting Camo Name Personalized Backpack Thesa0816002 Forest Brown / Youth with a personalized information for the Name: "Tony Pahtayken". We would like the opportunity to talk and investigate your feedback further. We have contacted you via [email protected] to discuss your experience in more detail. Again, thank you for your feedback! -Unitrophy's Team-
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Karla M.
Oct 4, 2021
total scam
i ordered an adult size and what i got was smaller then my purse. what a joke and totaly useless.
Response from Unitrophy.comOct 5, 2021
Dear Karla Mckean, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We invite you to contact [email protected] to discuss your experience in more detail. Again, thank you for your feedback! -Unitrophy's Team-
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