Unitrophy.com Reviews | Read Customer Reviews of unitrophy.com

Unitrophy.com Reviews | Read Customer Reviews of unitrophy.com

Unitrophy.com reviews

317 approved reviews, newest moderated first

Lynne S.
Feb 1, 2022
Unitrophy delivers on their promise of…
Unitrophy delivers on their promise of quality, material , sizing and delivery. I ordered 1 shirt for a Christmas present ( for my husband ) and was really happy with it except the sizing. I mention it in my feedback and they got back to me right away, it ended up being my error ( I thought I checked off large and it was small ) but customer service gave me a coupon off for my next purchase . So I reordered the shirt. My husband loves it. Thank you. The large looks really good on him..
Response from Unitrophy.comFeb 2, 2022
Hi Lynne Snowball, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
Report
Lynda P.
Jan 18, 2022
Je suis très déçu pour se qui est de…
Je suis très déçu pour se qui est de lendroit où est écrit le nom de la personne !!! On a eu beaucoup de difficultés a le trouvée nous même !!! Alors pour !e prix du chandails c'est énorme !!!!!! En plus il était pour offrir a mon beau frère pour Noël !!! Et on lui a pas remis !!! Beaucoup dargents dans la poubelle!!!😢
Response from Unitrophy.comJan 18, 2022
Dear Lynda Plourde, Thank you for bringing this to our attention. We are so sorry that our product did not meet your expectation. However, we have checked again with our Production Department and kindly inform you that we did send you the right merchandise with the name personalization on the sleeve as our mockup at https://unitrophy.com/products/deer-hunting-name-personalized-all-over-print-combo-dbq1022a02dp?variant=42042521747687. We appreciate you taking the time to send us feedback. Your comment will contribute to our improvement in our product and service to serve the customer better in the future. Again, thank you for your feedback and have a great day! -Unitrophy's Team-
Report
Andrea B.
Jan 17, 2022
My son loved his stuff great product…
My son loved his stuff great product and well made very pleased
Response from Unitrophy.comJan 18, 2022
Hi Andrea Bugow-Edwards, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
Report
Ben S.
Jan 15, 2022
Great product
Great product, great price and great delivery time
Response from Unitrophy.comJan 15, 2022
Hi Ben Stewart, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
Report
Lori S.
Dec 20, 2021
I was pleasantly surprised at how nice…
I was pleasantly surprised at how nice the hoodies were they are actually a little on the big side but are Beautiful,it took a while for them to come and tracking couldn’t be done until they arrived in Canada so that needs some work,and communicating wasn’t great either,just kept saying we are working on your order.But they did arrive before Christmas and are very nice
Response from Unitrophy.comDec 20, 2021
Dear Lori Storey, Thank you for bringing this to our attention. We are so sorry about the delay in shipping for your order. We appreciate you taking the time to send us feedback. Your comment will contribute to our improvement in our product and service to serve the customer better in the future. Again, thank you for your feedback!
Report
Jennifer C.
Dec 16, 2021
You lost my shipment
You lost my shipment, then when I ask for a refund you tell me 7 days, two weeks later your still asking me to keep my order. I asked for a refund and have yet to receive it. You lost my stuff and now you want a good review? I have no money and no product.
Response from Unitrophy.comDec 16, 2021
Hi Jennifer Campbell, Thank you for your feedback! We are so sorry for all inconvenience, in this case, might cause to you. And kindly inform you that your refund has been processed already. Due to the overseas transaction, it might take a longer time than normal so that hope you will be patient to wait for your refund. Thank you for being patient with us and be assured that we value you as one of our top customers. Again, thanks for your feedback and have a good day!
Report
Marie
Dec 9, 2021
Fina produkter och bra uppdatering…
Fina produkter och bra uppdatering gällande leverans
Response from Unitrophy.comDec 10, 2021
Hi MARIE HENRIKSSON, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
Report
Lisa F.
Dec 9, 2021
Good job....but
The hat turned out nice but had 1 flaw with the deer antlers on the front. The only thing that bothered me was the time it took to make it....1 month.
Response from Unitrophy.comDec 10, 2021
Dear Lisa Fransky, Thank you for bringing this to our attention. We are so sorry about the delay in shipping for your order. We appreciate you taking the time to send us feedback. Your comment will contribute to our improvement in our product and service to serve the customer better in the future. Again, thank you for your feedback! -Unitrophy's Team-
Report