Wendy S.
Dont pack the items real tight
Dont pack the items real tight. I ordered a backpack for 75$ when shipped it was the size of 6x6.backpack was all wrinkled. Way too much money for the quality

At Unitrophy, we focus on Art & Technology with the desire to assist our customer in finding the Unique Personalized Gifts for their beloved ones. We provide personalized poster, canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more.
Unitrophy.com (unitrophy.com) has 317 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent

Clothing & Underwear · Laguna Beach, California
Excellent

Clothing & Underwear · Torrance, California
Excellent

Clothing & Underwear · Escondido, California
Excellent
Showing 53 reviews with 1 star · Clear filters
Wendy S.
Dont pack the items real tight. I ordered a backpack for 75$ when shipped it was the size of 6x6.backpack was all wrinkled. Way too much money for the quality
Adan P.
Quality is bad and the way they cut the poster is super off. Expensive and crap work .
marvin J.
Was sent the wrong package. Have sent multiple emails and sms with no reply. Did not receive what I ordered and now no contact. But glady send me emails trying to sell me more. Trying sending me what I paid for then we can talk. Not a happy customer!!!!!!!!!!!!
Consumer
Buyer beware. My husband ordered the football player. The personalization was correct but make no mistake this is a $7.99 poster with no frame. We were charged $52!!!! I could have done this at Walgreens. They will not refund because the item is correct and they do not care if you are unsatisfied. Garbage.
Unhappy D.
Item showed up with the wrong color hair in the picture, dark brown…my son has dirty blinde hair. All the other customizations were correct. I contacted the seller and they said I had to pay $25 to get the right one. It’s an oversized picture that cost me $35-$40 already. I stated that I don’t feel I should have to pay for anything because it was their fault not mine. They responding saying their system defaults to brown hair and I should have caught the issue….I changed the color during my customizations because I distinctly remember trying to pick the right shade/color. They refused to send me the right print Order from someone other than Unitrophy
Sam
I had place an order more than a week ago and payed extra to get it shipped quicker. Till today after making complaints of no recovering an update no one has reached out to me. Very very unprofessional.
Mary D.
I am still waiting for my hat that says Kevin, and my boyfriend ordered a trout shirt and they sent him a bass shirt. We have contacted customer service (Anna) and they said they would fix it promptly. It's been a month! Still no hat or shirt. Absolutely the worst possible customer service ever.
UMESH
Not happy with product quality it’s print out by normal printer waste of money
Response from Unitrophy.comJun 8, 2024
Hi Umesh, Thank you for your feedback and we will consider fixing it for further improvement! We sincerely apologize for the unpleasant feelings you may experience when shopping with us. Our products have been known with many good reviews for the quality and reasonable price during the years of business operation. We appreciate your feedback and we are trying to develop and improve our products and services every day. We hope that we have another chance to serve you in the near future. Thank you for your understanding and have a good day! - Unitrophy Team -