Unitrophy.com Reviews | Read Customer Reviews of unitrophy.com

Unitrophy.com Reviews | Read Customer Reviews of unitrophy.com

Unitrophy.com reviews

317 approved reviews, newest moderated first

Bernard B.
Sep 30, 2021
Very impressed with these hoodies
Very impressed with these hoodies . Very warm good quality. I recommend this company to anyone who's looking for great clothing. Awesome people to deal with.
Response from Unitrophy.comSep 30, 2021
Hi Bernard Bungay, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
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Anita E.
Sep 29, 2021
Hoodie order
I ordered a custom hoodie for my son David and it has the name Tyler Wagner on it.
Response from Unitrophy.comSep 30, 2021
Dear Anita Eagle, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We invite you to contact [email protected] to discuss your experience in more detail. Again, thank you for your feedback! -Unitrophy's Team-
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T I.
Sep 29, 2021
It’s really thin and has no warmth to…
It’s really thin and has no warmth to it. I paid a lot of $$ for and it’s basically not worth what we paid at all. Plus I can insert a doona either so essentially it’s useless. Not good enough really. Only getting 2 stars because my son likes it.
Response from Unitrophy.comSep 30, 2021
Dear Terrin Illingworth, Thank you for bringing this to our attention. We are so sorry that our products did not meet your expectation. We appreciate you taking the time to send us feedback. Your comment will contribute to our improvement in our product and service to serve the customer better in the future. Again, thank you for your feedback! -Unitrophy's Team-
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vector and C.
Sep 28, 2021
Great product,better than I thought it…
Great product,better than I thought it would be.and fast delivery
Response from Unitrophy.comSep 28, 2021
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
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Liana R.
Sep 20, 2021
I had ordered a quilt cover when I…
I had ordered a quilt cover when I received my delivery I couldn’t wait to open it,I was disappointed as it’s not a quilt cover but just a quilted bed spread,I was disappointed
Response from Unitrophy.comSep 27, 2021
Dear Liana Roncato, Thank you for bringing this to our attention. We’re sorry our product didn’t match your expectations. That quilt bedding set includes a diamond-stitched pattern quilt (not a quilt cover) and a pair of two pillow covers is noted very carefully in the description on our website. There might be got misunderstanding when the order was placed. Hope your understanding in this matter and we would like to have another chance to serve you in the near future. Again, thank you for your feedback! -Unitrophy's Team-
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Natalie B.
Sep 20, 2021
Great customer service, item horrible !
Customer service for the mess up with the wrong name was replaced very quickly. Unfortunately this quilt is a little disappointing. Its nothing like I pictured. I thought it would be a quilt cover not a blanket. Sorry to say but its not something my son would put on his bed. Looks very old fashioned.
Response from Unitrophy.comSep 20, 2021
Dear Natalie Brown, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We’ll strive to do better. Please feel free to reach out to [email protected] any further comments, concerns, or suggestions you wish to share. Again, thank you for your feedback! -Unitrophy's Team-
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Shanna C.
Sep 19, 2021
The bag was very small and nothing like…
The bag was very small and nothing like pictured
Response from Unitrophy.comSep 20, 2021
Dear Shanna Craddock, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We invite you to contact [email protected] to discuss your experience in more detail. Again, thank you for your feedback! -Unitrophy's Team-
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Amy S.
Sep 18, 2021
Backpack is super cool!
Backpack arrived within two weeks. It was as ordered with his name and bike number. Super cool and he loves it!
Response from Unitrophy.comSep 20, 2021
Hi Amy Spira, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 -Unitrophy's Team-
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