Unitrophy.com Reviews | Read Customer Reviews of unitrophy.com

Unitrophy.com Reviews | Read Customer Reviews of unitrophy.com

Unitrophy.com reviews

317 approved reviews, newest moderated first

Brian M.
May 4, 2022
About time I ordered something that comes out like It was advertised
Is my experience was great looks good. Fast shipping no complaints.
Response from Unitrophy.comMay 4, 2022
Hi Brian Macafee, Thanks so much for your review! We are so happy to hear that you’re enjoying your purchase. We love hearing from our customers and we’re always looking for ways to improve our products. We hope we have another chance to serve you in the near future. Thanks again for your wonderful feedback! - Unitrophy Team-
Report
Russ
Apr 26, 2022
Fantastic product
Fantastic product - Great quality, great colour and very personal. Only issue is tracking item - it arrived without incident but could not be tracked.
Response from Unitrophy.comApr 27, 2022
Hi Russ, Thank you for your feedback. We are so sorry for the tracking problem on our website. We will check and fix it as soon as possible to meet the customer's needs. Besides, the next time, please let us know your issue so we could give you the best support by sending you a new tracking link to check your order. We hope that we have another chance to serve you in the near future. Thanks again for your kind words and have a great day! - Unitrophy Team -
Report
Rich D.
Apr 13, 2022
Wrong poster sent (with typos from…
Wrong poster sent (with typos from China). I emailed to explain and ask for a refund or a new one. They wouldn't give a refund and send they would send me a new one with typos corrected...I still haven't received it and it has been over a month now.
Response from Unitrophy.comApr 13, 2022
Hi Rich Drolet, Thank you for your feedback! We are so sorry that our product didn't meet your expectation. As our previous conversation, you agreed with us for a final solution which is a replacement for your order as our sincere apology. We truly appreciate your understanding and sympathy with us in this matter. Besides, we have checked with our shipping carrier and kindly inform you that your replacement is in the shipping process as normal. And we would make a great effort to deliver your package as soon as possible and hope you will be patient to wait for your order. As expected, it will be delivered to you in the next 3-5 business days and please refer to this link for further shipping information: https://t.17track.net/en#nums=92748903029216543402488392 Thank you for your patience and understanding! Have a great day! - Unitrophy Team-
Report
Satisfied C.
Apr 4, 2022
Very satisfied with my artwork
Very satisfied with my artwork. Being able to customize everything is what has made it so special. Good quality. Quick shipping. Thanks
Response from Unitrophy.comApr 4, 2022
Hi Marvin Williams, Thanks for leaving us such a wonderful comment. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. <3 - Unitrophy Team-
Report
Shane M.
Apr 4, 2022
Great Product and good value.
Great Product and good value.
Response from Unitrophy.comApr 4, 2022
Dear Shane Muspratt, Thanks so much for the feedback. We felt very appreciated after hearing your kind words about our abilities. As you suggested, we will continue improving our services and products to meet customers satisfaction. Thanks again for your wonderful feedback! -Unitrophy Team-
Report
Sandra
Apr 1, 2022
We ordered 3 and are very pleased with…
We ordered 3 and are very pleased with them. Size is perfect to order.
Response from Unitrophy.comApr 2, 2022
Hi Sandra, Thanks so much for your review! We are so happy to hear that you’re enjoying your purchase. We love hearing from our customers and we’re always looking for ways to improve our products. We hope we have another chance to serve you in the near future. Thanks again for your wonderful feedback! - Unitrophy Team-
Report
Ben
Apr 1, 2022
The item received was outstanding
The item received was outstanding, exactly as seen on the website. The preview system on the website is great. The automated communication was great and it was received within 10 days of placing the order. My son loves it and the message will stay true forever. Thank you very much.
Response from Unitrophy.comApr 2, 2022
Hi Ben Scott, Thanks so much for your review! We are so happy to hear that you’re enjoying your purchase. We love hearing from our customers and we’re always looking for ways to improve our products. We hope we have another chance to serve you in the near future. Thanks again for your wonderful feedback! - Unitrophy Team-
Report
Brian H.
Mar 30, 2022
Had a bunch of things misspelled and an…
Had a bunch of things misspelled and an apostrophe in the wrong place.
Response from Unitrophy.comMar 31, 2022
Dear Brian Haar, Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and investigate your feedback further. We have contacted you via our email [email protected] to discuss your experience in more detail. Hope you can check your mailbox and we will give you the best support in this case. Again, thank you for your feedback! -Unitrophy's Team-
Report