United Luxury ShopReviews of unitedluxury.net

Complete scam. Guys I literally just bought from these guys a few weeks ago. The website looks really good and the communication is good AT FIRST. Once money is exchanged, poof! They’re gone. The worst part is that they charge a premium price for a product that never comes!! Stay away! Don’t let these guys fool you anymore! The positive reviews are bots. I also have conversation screenshots with these guys holding my order hostage until I turn my review positive. Happy to send.

I was sceptical at first but when my Patek Aquanaut turned up less than one week after ordering I couldn’t be happier. I chose the Swiss movement version and also the presentation box (a work of art by itself). Customer service was prompt and efficient so I could not recommend United more highly. Thanks to everyone!

Responsive customer service and beautiful Omega Seamaster Planet Ocean received. Truly 1:1 and awesome watch. Thank you

I ordered watch and never received it. This is a scam BEWARE!!!!

Ordered in 7/17/25. Watch was nice. But, did not function correctly. Returned in August. Supposedly reshipped 12/4/25 with tracking to follow. 1/24/25 no watch no tracking no money. I will not be ordering form them again even though they have others that I was planning on buying. I contact them every couple of days. Usually with no response. After this review i received a message from them that they would be taking care of this issue and would I change my review. I told them I would be happy to change the review…….when something actually changes. We will see what happens. 3/10 - more promises, no change 3/13 - they sent a video and said that they would ship “today” after my acceptance of the watch 3/16 - again sent a video and said “if you can remove a review, we will ship right away.” I again replied that I would edit my review when something changes. 3/22 - nothing has changed and they still want me to take down this review - “ We’ve handed the package over to the shipping company, but since it’s the weekend, I couldn’t send you the tracking number right away. I’ll send it to you on Monday. I’d appreciate it if you could delete your comment. If you don’t receive the tracking number, feel free to message me again.“ - regardless of multiple responses from me that I will edit the review when something changes. I have received multiple “ it is shipping” e-mails for the last 6 months or so. 4/2 - received a watch ( I decided on another when the first never shipped) in a box in bubble wrap. No instructions. Contacted them about some questions. Was told that their technical team would reply. 5/25 - Never heard back from them even with follow-ups I would avoid this shop like the plague.

I lost my money!!!! They said they sent watch 4 weeks after receiving payment and it never arrived. When asked if perhaps it was picked up at customs they said possibly and give it another 2 weeks which I did. THEY THEN ASKED ME TO pay for shipping: "Dear, but we need to charge the shipping fee to reissue, or you need to place a new order so that our reissue application can be approved"....I rejected and they said buy a 2nd watch and we will eat shipping and I responded with: "You failed to send me replacement watch for one paid for and are asking me to pay for a 2nd watch for you to ship me a watch previously paid for. They told me I can’t pay you with a credit card to insure I have recourse but rather pay direct to your bank account. They emailed silly, stupid excuses as to why not to use PAYPAL as it's policies are too stringent. Do your research h and read of others similar experience. They emailed silly, stupid excuses as to why not to use PAYPAL as it's policies are too stringent. STAY CLEAR and NEVER give them a chance to steal your money.

FRAUD COMPANY... DON’T GET SCAMMED I ordered 2 watch’s and Zelled money. Never received the watch. They will take the money and stop responding. Lost $3000… At the back end it’s a Chinese outlet and all messages/emails are from guys sitting in China. They will confirm they 100% have the watch in stock before you send them the money but it’s a total lie. Their phone number is an answering machine…no one will ever pickup the phone. If you’re ordering a Rolex GMT or something more common you may receive it but most of the models they advertise they don’t have them in stock.

I just purchased a Patek Philippe 5712/1A-001 Moon Phase Swiss version watch and I just ordered the Patek Philippe wooden box. I couldn't be more pleased with my purchase and also the excellent service and quick response I received from the entire staff that helped me. Unitedluxury is an excellent company and I will continue to use them in the future!! Thank you Unitedluxury!!