Andreas K.
Wrong item, 2-month delay, missing accessories, poor communication
I placed an order at the end of January 2026 for a Rose-Gold Sky-Dweller with a chocolate dial and paid extra for the authentic green watch box, manual, and certificate. Delivery was promised within two weeks. After more than two months and 14 WhatsApp follow-ups—many including promises of tracking details that never materialized—I finally received a package on April 9, 2026. Unfortunately, the item delivered did not match exactly what I had ordered. I received a Sky-Dweller with a slate dial instead of the rose-gold chocolate dial version. The paid watch box and accessories were also missing; the watch arrived in a simple plastic container with styrofoam. To be fair, the watch itself does not look bad, it is actually a very precise and high quality super clone, and they promised to send the missing watch box in a separate shipping. However, the delays, a 2.5 month delivery timeframe, lack of communication, repeated broken promises, and incorrect fulfillment made this a disappointing experience. It just goes to prove again that you can offer the most high quality product, but if fulfillment, customer service and communication breaks down, it ends up becoming an unnecessarily tainted experience. Based on my experience, mostly due to the 2.5 month delay, I would not order from this company again. At best, this appears to be a disorganized operation, where sales, fulfillment and product/manufacturing are not always in sync.