UnitedHealthcareReviews of unitedhealthcare.com

Until end of 2025 I was on Rapatha injection for my high cholesterol issue I can’t take statins for cholesterol due to my muscles issues as per Mayo Clinic so my doctor prescribed me Repatha injection now in 2026 I have united health care through aarp they saying they don’t cover it United Health Care is the worst insurance to have coverage for anything please don’t take this insurance everyone should reject and get a different carrier this is my experience in 2026 from United Healthcare

I rate united healthcare at a two right now I finished my health assessment on August 1, 2026 and tried to log it in through the app and an error message kept popping up so I called and a rep said that they would apply it on there end and two wait twenty four hours so that’s what I did and there was still nothing so I called back the same day and was told it was escalated and sent over to another affixed in the company and to wait fourth eight hours still nothing what is going on ?

I have been trying every way possible and with help from UHC representatives and I am unable to get into the app and also unable to get into the UnitedHealthCare .com. I have lost 2 months of free groceries. I updated my phone number and email address and still nothing just takes me in loops and then says ERROR OCCURRED. This is ridiculous and very disappointing! To make matters worse I still haven’t seen my UHC card which I had them send out on 7/17 of last month. Thumbs down!!!

First , hire some people who can speak English, 2nd, I was put on hold for over a hour with a issue, told me they solved the issue, after a week nothing was resolved , called back, took a hour and 20minutes to tell me my u card order was lost, told me I would have to order again in 10 days, they cut my benefits, lied to me about in network Dr's, open enrollment cant come soon enough

I work in healthcare and this aboslutely the worst healthcare plan. My elderly mother (98yrs and very healthy for her age) is on it and they continually raise her medicare premiums. I have theUHC dental plan and it is horrible. They denied a crown I needed. The dentist sent the additional information they asked for and still denied the procedure which cost me $2,86.00! Also, the two agents that "helped" me had not idea how to provide the informtion I asked for. Do not use UHC.

For years, I purchased all of my travel insurance through Allianz and had nothing but positive experiences. On the rare occasions I needed to file a claim, the process was straightforward, the customer service was helpful, and my claims were handled efficiently. Since I'm no longer a U.S. resident, I wasn't eligible to purchase an Allianz policy for this trip, so I purchased travel insurance through SafeTrip by UnitedHealthcare Global instead. Unfortunately, my experience was the complete opposite. I had to cancel my trip for medical reasons and submitted what I believed was a comprehensive claim package, including: - A physician's letter detailing my diagnosis, when my symptoms began, my treatment, and confirming I was medically unable to travel. - Proof that I purchased a non-refundable American Airlines ticket. - Proof that I cancelled the ticket. Instead of reviewing the documentation I had already provided, I was told that my doctor had to complete SafeTrip's specific physician form, even though my doctor's letter already contained the same information. Since I didn't have the form at my appointment, complying would have required another visit and additional expense. I was also asked to obtain documentation from American Airlines confirming that no refund or travel credit had been issued. I had already submitted proof that my ticket was non-refundable, and I was unable to obtain the additional documentation they requested. When I questioned whether the documentation I'd already submitted was sufficient, I simply received the same standard response again rather than an answer to my question. In the end, the claims process became so burdensome and frustrating that I abandoned my approximately $600 claim rather than continue spending more time and money trying to satisfy ever-increasing documentation requests. Based on my experience, I would never purchase travel insurance from SafeTrip by UnitedHealthcare Global again. There are companies that make the claims process straightforward and customer-focused. This was not one of them. I strongly recommend choosing a different travel insurance provider.

Absolutely nothing works in so far as using their "UCard", and I received an odd letters/bills stating I owe for an eye exam. Presumably because I chose my frames and got progressive (darkening) eye glasses. "BUT" I paid out of my pocket for the upgrades. I called for customer service, HA! Sure, if you want to speak with support who hardly understands or speaks English. I'm very patient with them, they're only trying to earn a living...but they're also very, very little help, as in zero. Date of experience? Pffft, ever since I've been with them, since last year. Come October... I'm outta United healthcare :::poof::: fast as I can!!!

I signed up for United Health Care's Medicare Advantage plan a number of years ago on the recommendation of a broker. Unfortunately, they've been reducing my benefits ever since, from the quarterly stipend to dental cleanings to providers willing to accept their coverage. It's a true bait and switch operation, and I'm sadly locked in because of preexisting health conditions. Not recommended.