United Car CareReviews of unitedcarcare.com

fast and courtesy service, excellent adjusters !!!

My car needed a new thermostat and United Car Care covered it without a hassle thanks to my extended insurance.

So last June United Car Care replaced my transmission with myself only having to pay the deductible which was great. However, this past weekend my transmission started bouncing in and out of gear while trying to accelerate. I took it back to the same place that did the repair initially and, due to mileage exceeding the contract amount-though we only have been driving it around town- there is no warranty on the transmission United provided. I do not know where they received the aftermarket transmission but it did not even last a year before failing. Had I known this was going to be the end result, I would have just paid for a new transmission first and not even deal with United Car Care. UPDATE: The mechanic did reach out to try to talk with someone and they were told that unfortunately you were unable to help.

I love working with everyone at United Car Care. These guys do a great job

When the starter went out on my truck knowing I had a United car care service contract made getting it replaced a quick and easy process with no cost to me.

Recently I. needed some repairs on my 2017 Ram Pickup that was not covered under my factory warranty. Thankfully my additional United Car Care covered it 100% with zero hassles , deductible or delay. Fantastic coverage and I will continue with United for all my future vehicle warranty needs.

Was happy I purchased a warranty, but it took 2 days for the inspector to show up to evaluate the car and then another day to approve. I did not have my car for 5 days. Hourly rates maximum are below industry standards and need to be updated.

My car has been in the repair show for 14 days as of today awaiting approval from United Car Care to be fixed. I have been without a car this entire time. No rental! I've called numerous times and was told they would call back and neither I nor the repair shop has heard from them. My warranty expires in less than two weeks. I truly feel like if that wasn't the case I would be treated much better than this! PLUS, my car was in the repair shop earlier this month for the same issue, they made me wait 15 days for a USED part to arrive. I had a rental car for 12 days and they would only cover 7, saying that was the max. My car was in the repair shop that long because it took them that long to approve and find the part, then have it shipped!!! Not my fault! They refused the new part that the repair shop could get in 24 hours. Now that USED part was bad and I'm back in the this same cycle. Calling the supervisor is proving to be a joke as he will not return my call. I am at a loss and don't know what else I can do at this point. This is beyond unacceptable!