United Car CareReviews of unitedcarcare.com

They are always easy to deal with. Erica gets claims paid quickly. Great to deal with

first time needing my warranty. Major electrical problems. Took it to the dealer and United covered it with 1 phone call from the service dept.

Terrible. Delayed repairs and looked for any reason to deny repair. Two weeks my car has been at the dealership, no rental car and refusal to approve what the dealership says should be covered. Purchased “Total plus coverage” which is one step below their highest price package. Beyond disappointing for over 5k cost for coverage. I will be reporting to BBB and anywhere else I can.

Second time I had to use my warranty and again seamless. United Car Care paid both bills without any questions of me. Dealership spoke directly with United Car Care who authorized the parts and labor and had my truck back on the road same day. Would highly recommend.

All my needs were taken care of in a timely fashion

I purchased a United Car Care Platinum Warranty for $5,500 to protect my daughter’s 2012 Jeep Wrangler against major mechanical failures. The vehicle is now experiencing engine failure, with carbon buildup clearly a symptom of piston ring breakdown — not the cause.Despite complete maintenance records and ASE‑certified diagnostics, United Car Care has refused coverage, forcing us through endless hoops while searching for a loophole to deny responsibility. This is exactly the type of catastrophic repair the Platinum Warranty was sold to cover.Families should not have to fight this hard to receive the protection they paid for. I am documenting this case for regulators and consumer protection agencies, and I urge United Car Care to honor their contractual obligations.Transparency and accountability matter. Warranty companies should stand by their promises! We have jumped through a lot of hoops in an honest way, and they keep coming up with more hoops in their attempts to get out of the contract through plausible loopholes. See below. The contract number is PAWA197471 and the last six digits in the VIN: 177957

My Transmission went out with catastrophic failure, needed a brand new transmission which totaled over $8,000.00 I purchased a United Car Care extended warranty with my used 2016 Lincoln MKX, and United Car Care covered everything! You guys are Awesome, and I'm so thankful!

Excellent service n rapid response to my claim...very happy n will highly recommend