dispatch moverReviews of unitedamericanmovingandstorage.com

"I got an online estimate from United American Moving and Storage, and they called me back in a few hours with a great price. So, I booked their services over the phone, which was really straightforward. They kept me informed about what would happen next. The moving crew came in, did their work, and left. It was an uncomplicated process. When they picked up my belongings, they did a fantastic job packing everything carefully to prevent any damage. They used blankets to wrap things, which was a smart move, and it was done quickly. I would suggest United American to anyone in need of a moving company. Also, I was really pleased when they took the time to disassemble my hot tub properly by bringing in a third-party company, and they didn't charge me extra for it, just their regular hourly rate."

I would have given them a 5 star but taking one star for a month late delivery of our items. Job taken by united American moving and storage was handed to Carefree Movers who now changed their name as us interstate and rail. CareFree movers are completely disaster in term of communication estimate and planning and professionalism. They did not deliver our items well over the month of the deliver date. We really had hard time talking to customer service people to get the status of items and the when it can be delivered only answer you get from them is you will get the call from driver. Roxy and team from United American moving and Storage helped me day and night to chase my items and we finally got it delivered on time. I would always recommend to check FMSCA website with the company's USDOT number and see if they will be the one picking up the items and look for the review before signing the contract.

I'd like to express my sincere appreciation for the outstanding service provided by United American Moving and Storage during my recent move. Initially, I had made arrangements with another moving company, but my moving day turned into a frustrating surprise when they suddenly tacked on an extra $3,000 to my bill. It left me in a difficult situation and quite upset. However, my experience took a dramatic turn when I contacted United American Moving and Storage within 24 hours of this unexpected situation. Not only were they incredibly responsive, but they also managed to adjust their schedule to accommodate my move promptly. Their team arrived punctually and conducted the entire process with professionalism and efficiency. They took great care in securely packing and transporting my belongings, ensuring everything arrived without any problems. What's more, their pricing was transparent and fair, a refreshing contrast to my prior experience. Thanks to United American Moving and Storage, what initially appeared as a moving nightmare transformed into a seamless and stress-free transition to my new home. I wholeheartedly recommend their services to anyone in search of reliability, fairness, and a company that genuinely values their customers' well-being. They not only saved the day but surpassed all my expectations.

United American Moving And Storage was an absolute blessing. We were stuck because a different moving company that we hired showed up in one it almost $3000 more. We were stuck with all of our stuff on a different truck with no way of moving almost 1200 miles. We contacted our backed up which honestly we should’ve just went with in the first place, which is united American moving and storage. They showed up it was a little bit more money because the other company under quoted us. But instead of it being almost $3000 more it was only $700 more than the original quote from the company I should’ve never went with in the first place. Lesson learned you never want to go with the lowest price than anything let alone, long-distance moving. Don’t make the mistake I did and just pay the couple hundred dollars more to get a reliable, trustworthy moving company.

MORE & DECEPTION FROM UNITED AMERICAN MOVING & STORAGE'S REBUTTAL TO MY REVIEW... "UNITED AMERICAN MOVING & STORAGE: I'd like to share some insights into what happened with this move. Initially, you signed the contract and paid the deposit on July 28th, with the move scheduled for August 14th/15th. At that time, we had estimated 543 cubic feet for 14 items and 56 pieces" BARBARA CAMPBELL: *IT WAS A VERBAL ESTIMATE OF BELONGINGS TO GET US UNDER CONTRACT. WE WERE TOLD NO PROBLEM HAVING TO MAKE ADJUSTMENTS.SHOULD HAVE NEVER USED A COMPANY WHO DOESNT DO AN ON-SITE OR VIDEO ESTIMATE* "UNITED AMERICAN MOVING & STORAGE: We provided a binding not-to-exceed guarantee. However, on August 10th, you added more items, totaling 30 items and 78 pieces, which increased the cubic feet to 806. Due to these additions, there were additional charges, but these charges were a result of the extra items added after the initial inventory." BARBARA CAMPBELL: *TOTALY UNDERSTOOD, MORE INVENTORY, INCREASE IN ESTIMATE, NEVER AN ISSUE.* "UNITED AMERICAN MOVING & STORAGE: On the day of the move, there was an issue as only the driver arrived initially, and the other crew members were late" BARBARA CAMPBELL: *THERE WAS NO OTHER CREW THE DAY OF FIRST DELIVERY. (THE DAY OF THE MOVE WAS NO PROBLEM). THE DELIVERY DRIVER "FRED" SAID EVERYONE HAD BAILED EXCEPT A GUY ATTEMPTING TO RIDE HIS BIKE 20 MILES AWAY TO GET TO OUR HOUSE. "FRED"/driver TOLD HIM NOT TO BOTHER...MY HUSBAND EVEN OFFERED TO PICK HIM UP** "UNITED AMERICAN MOVING & STORAGE: To avoid further delays, the driver started unloading by himself, and your husband also pitched in." BARBARA CAMPBELL: *TOTALLY UNTRUE...."FRED" SAID HE WAS TOO TIRED AND WAS A FREIGHT DRIVER NOT A DELIVERY UNLOAD DRIVER. FRED NEVER LIFTED A FINGER UNTIL MY HUSBAND SAID THAT HE'D UNLOAD." "UNITED AMERICAN MOVING & STORAGE:Due to this inconvenience, we offered a $500 partial refund as compensation. We then asked you to sign a nondisclosure form, I not as hush money, but to ensure that any compensation offered wouldn't lead to negative online reviews." BARBARA CAMPBELL: *IT WAS A LEGAL "SETTLEMENT AGREEMENT"  CLEARLY STATING IF SIGNED, WE OR NO ONE ON OUR BEHALF COULD WRITE A NEGATIVE REVIEW OR MAKE A CLAIM AGAINST PRINCZ. IF THAT'S NOT HUSH MONEY, I DON'T KNOW WHAT IS. IF IT TRULY WAS A REFUND, WHY HAVEN'T WE RECEIVED IT??* "UNITED AMERICAN MOVING &STORAGE: While discussing the refund and your belongings en route, there was a severe accident that totaled the truck carrying your furniture and items, along with items from two other families. You saw the accident photos but continued to doubt its authenticity. BARBARA CAMPBELL: *AGAIN NOT TRUE! WE WERE TOLD ON SEPT 3 THE TRUCK HAD MECHANICAL ISSUES, WHEN IN FACT THE ACCIDENT WAS SEPT 2nd. WE WERE NOT TOLD UNTIL SEPT 5 THAT YHERE HAD BEEN AN ACCIDENT & THE TRUCK AND CARGO WAS TOTALLED. OF COURSE ONCE WE SAW PHOTOS WE BELIEVED IT. BUT NEITHER UAMS or PRINCZ WOULD PROVIDE THE PHOTOS. WE HAVEN'T RECEIVED ONE PHONE CALL FROM EITHER SINCE THE ACCIDENT. "UNITED AMERICAN MOVING & STORAGE: You made threats about negative reviews if we didn't provide immediate access to your furniture, which was beyond our control as it involved different companies and a tow yard. Throughout this process, we tried to keep you updated and resolve the situation." BARBARA CAMPBELL: *YOU BET I DID! YOU DIDNT UPDATE US ONCE!!! WE DROVE SIX HOURS TO THE TOW COMPAMY ONLY TO FIND OUT THAT UNTIL THE TOWING BILL WAS PAID IT WOULD REMAIN PROPERTY OF THE TOWING COMPANY....NIETHER UAMS nor PRINCZ HAS MADE AN EFFORT TO HELP IN THAT REGARD * "UNITED AMERICAN MOVING & STORAGE: In the transportation business, accidents can happen, and we stood by you from the beginning to the end. We maintained contact via phone and email, attempting to address issues promptly. Our moving carrier, who has a good track record, experienced their first total truck accident in three years. Your increased costs were primarily due to the additional items added to the move." BARBARA CAMPBELL: ABSOLUTELY NOT TRUE *I HAVE NEVER SAID A THING ABOUT THE $12000 WE WERE CHARGED. OTHER THAN WE FELT THAT THE $2000+ WE PAID UNITED AMERICAN MOVING & STORAGE (AGENT FEE) WAS A COMPLETE WASTE OF MONEY FOR WHATEVER SERVICE THAT PROVIDED. "UNITED AMERICAN MOVING & STORAGE:We have done our best to assist you, but we have encountered difficulties due to the adversarial nature of our interactions. We offered compensation, improved insurance rates, and solutions, but it seems every offer has been met with rejection." BARBARA CAMPBELL : IF THIS IS YOUR BEST, THERE IN LIES THE PROBLEM. OUR STUFF SITS & ROTS IN A TRAILER IN WELLS NV. NO ONE HAS ADDRESSED THE $21K TOWING BILL. UNTIL PAID IT IS THE PROPERTY OF THE TOWING CO Sent from my Verizon, Samsung Galaxy smartphone

United American Moving and Storage, under the leadership of Kirk and his crew, were absolutely phenomenal. Their dedication in officially sweltering heat was truly commendable. To add a humorous twist to those two long days of packing, there was a day with no air conditioning, and yet, not a single complaint from anyone! It was so hot that they even had to change their shirts three times because they were soaking wet. Through it all, everyone maintained a remarkably positive attitude, which speaks volumes about their professionalism. Kirk’s outstanding leadership truly shone, and the entire team continued to impress with their unwavering dedication. I want to extend my heartfelt thanks to the entire squad at United American moving and storage team for not only meeting but exceeding the standards for performance excellence. You all are truly remarkable, and I appreciate everything you've done!

I wish i Could rate this company with zero stars. I booked this move including the Furniture stuff. I asked that guy if I would be able to sell my furniture . Will we adjust the price by excluding all the furniture? That guy was very confident and said yes sir. we will exclude it and your moving cost will be much lower. Then I paid a $743 deposit. Now after I sold my furniture I reached out and they are saying that we can't go lower and price will be the same. if you cancel the contract, you won't get a deposit back. They were so rude. PLEASE DON'T EVER GO WITH THIS COMPANY. THIS IS THE FRAUD COMPANY. THAT GUY NAME WAS DANIEL.. I LOST MY $743 DOLLAR ALREADY AND I DON'T WANT YOU TO LOSE YOUR MONEY.

Needless to say that looking through different moving companies for quotes was a nightmare with lots of phone calls the following days.. United American moving and storage however gave us a quick estimate, the estimator on the phone was very nice and spent almost 1 hour answering all our questions, virtually touring the house and explaining everything. We moved from Miami FL to Denver CO and the price was fair, not a lot more expensive than renting a truck ourselves and driving across country. the delivery happened the day it was supposed to at the exact time that was discussed. Both loading and unloading crews were super efficient and very nice. Everything arrived in good condition, besides a couple dents on some furnitures that were reported on a claim. The move coordinator was very present and answered emails within just a few minutes every time we had a question. I was terrified of moving companies after reading so many bad reviews and some relatives that went through hell when they hired one. I am relieved and thankful to know that some companies are still serious and honest