AM
Excellent service and customer care
Excellent service and customer care
Response from Union Hardware ZimbabweFeb 13, 2025
Thank you for your review! Kind regards, Team Union

Union hardware is a leading hardware store in Zimbabwe specializing in selling tiles, paint, home appliances and building materials.
Union Hardware Zimbabwe (unionhardware.co.zw) has 136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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AM
Excellent service and customer care
Response from Union Hardware ZimbabweFeb 13, 2025
Thank you for your review! Kind regards, Team Union
Kuda
I did not have an option to pay online for this order hence I did not buy.
Response from Union Hardware ZimbabweJan 21, 2025
Hi Kuda, Our team has worked hard to resolve the issue, and we’re happy to inform you that the payment platform is now fully functional. You can now shop online again! Thank you for your feedback and continued support. Best regards, Team Union
Tatenda Sandra M.
The service is great, but they should write what they do because after paying for delivery they said they dont deliver
Response from Union Hardware ZimbabweJan 21, 2025
Thank you for your feedback, and we’re glad to hear you’re satisfied with our service overall. We apologize for any confusion regarding our delivery options. To clarify, we do offer delivery for a fee. Our two payment options are: Pay on collection Pay online with delivery We hope this clears things up, and if you have any further questions, please don't hesitate to reach out. Thank you for your understanding! Best regards,
Matt A.
No one got back to me
Response from Union Hardware ZimbabweJan 21, 2025
Hi Matt We’re sorry to hear that no one got back to you. Please feel free to contact us directly at +263780258201, and a member of our team will get in touch with you as soon as possible, at the latest. We look forward to assisting you! Best regards, Team Union
Mr N.
Had a great experience when dealing with Workington and Pomona branches. Was able to buy from Pomona and picked them up from Workington branch. Staff were helpful especially Walter at Workington, despite a few hiccups. Always polite. Please keep up the good job.
Response from Union Hardware ZimbabweJan 21, 2025
Thank you for your awesome review, we look forward to serving you again soon! Kind regards, Team Union
CM
Amazing and quality products
Geraldine C.
I paid for tiles at Pomona branch and only to be told they were not in stock and was referred to Msasa where they had loose ones left.
Response from Union Hardware ZimbabweJan 21, 2025
Hi Geraldine. We apologize for the inconvenience you experienced with your tile purchase. Please contact us at +263780258201, and our team will be happy to assist you further. Thank you for your understanding. Best regards,
Samuel K.
Friendly and helpful staff at Pomona Union hardware
Response from Union Hardware ZimbabweAug 20, 2024
Hi there, thank you very much for your review. Please shop with us again soon Kind regards, Team Union