UnionBank of the PhilippinesReviews of unionbankph.com

Worst... I believe the application has not been functioning for over a month. I called them to report the problem, but I had to wait in line for over 30 minutes. I recently received my account statement, but I am not able to access it. When I called today for help, a representative named Lea May gave me the worst experience. She even made fun of me for insisting on having a virtual card. My trial expenses have been paid, and I will never use this credit card again.

Palpak. Walang kwenta ang support. Nasayang ako oras at pera calling from overseas. Frustrating

This shitty bank has no customer service, they always provide you with the same old shitty spiel, I have transferred funds via insta pay to gcash and I received a text regarding the transfer but there's no receipt on the union bank online banking transaction, I also haven't received the money on my gcash account and when I did another transfer with a smaller amount it did go through on my gcash account. YOU GUYS SHOULD NOTIFY YOUR CLIENTS IF THERE'S AN ISSUE SPECIALLY IF ITS REGARDING A TRANSFER FUND. when we would seek help from someone on your team there's no live person speaking to you they would just sent the same old shitty spiel from an AI rep

Always has issues 😵‍💫

Never again akong babalik dito. Worst transition ever - Citi to UB. Walang kwenta customer support. Walang mga comprehension.

Doesn't have customer service available. IVR will just route you to a prompt to end the call. The facebook messenger doesn't recognize their own option when you press it. Can't trust this kind of service.

Customer support email takes forever to respond. Until now, I haven't receive any response. Bunch of clowns!

worst customer service, especially if you are a GSIS pensioner and NOT living in the PH. All we want is a replacement card yet we our case has been going on months with no progress