Donna M.
I returned some uniforms and got a…
I returned some uniforms and got a email August 3rd saying uniform advantage received my return order but never returned my money or no emails after that, for the most part I loved shopping with uniform advantage, but not the returns it is like I am out $80 that is not good business
Response from Uniform AdvantageAug 21, 2026
Dear Donna, We sincerely apologize for the delay and frustration you have experienced with your return and refund. We completely understand your concern, especially after receiving confirmation that your return was received and not seeing your refund processed. The delay in processing your refund is due to an unexpected network outage that is currently affecting our systems. We currently expect our systems to be back up by early next week. Once the network issue is resolved, we will work to process your refund at the earliest opportunity. We truly appreciate that you have enjoyed shopping with Uniform Advantage, and we regret that your recent return experience has fallen short of your expectations. Please accept our sincere apologies again for the extended delay and inconvenience during this outage. We appreciate your patience and understanding as we work to restore our systems and resume normal operations.


