Uniform AdvantageReviews of uniformadvantage.com

Response from Uniform AdvantageOct 21, 2026

Dear Kristen Lenz, Thank you for sharing your feedback! We understand your concerns regarding shipping and return fees, and we appreciate the opportunity to address them. We always want our customers to feel confident and satisfied with their purchases, and we're happy to review individual situations to see how we can help. We kindly invite you to contact our customer service team and provide a few more details about the reason for your return. Please be sure to mention this review when reaching out, and we'll be happy to waive the return shipping charges as a courtesy. You may contact us through the following channels: Phone# 800.283.8708 email: [email protected] Start a chat here: https://www.uniformadvantage.com/contact/ We truly value your business and appreciate you taking the time to share your experience. We look forward to assisting you and making your next shopping experience a positive one!

Response from Uniform AdvantageOct 7, 2026

Dear Shuhyb Khader, We’re truly sorry for the experience you’ve had with both of your orders. We completely understand how frustrating and concerning it must be to wait this long without clear tracking information, especially after already experiencing an issue with your original shipment. After reviewing the situation, we can confirm that a replacement was processed for the original order. Unfortunately, it appears that the replacement shipment may also have been lost in transit, and we sincerely apologize that you’ve had to deal with another delivery issue after already waiting so patiently. We want to make this right for you. We can either process another replacement at no additional cost or issue a refund, whichever you prefer. Please contact us directly with your order details and your preferred resolution so we can take care of this for you as quickly as possible. You may contact us through the following channels: Phone# 800.283.8708 email: [email protected] Start a chat here: https://www.uniformadvantage.com/contact/ We sincerely apologize for the inconvenience, uncertainty, and frustration this has caused, and we truly appreciate your patience while we work to resolve this.

Response from Uniform AdvantageOct 6, 2026

Dear Heather Stead, We’re truly sorry to hear about the lengthy delay you experienced with your order and the difficulty you had getting the assistance you needed. We completely understand how frustrating it must have been to wait more than a month for your scrubs, especially when there was no embroidery involved, and to feel that you weren’t receiving the communication or support you expected from us. While we’re glad to hear that you’re happy with the scrubs themselves, we sincerely apologize that the overall experience did not meet your expectations. This is certainly not the level of service we strive to provide. We would appreciate the opportunity to review what happened and assist you further. Please contact our Customer Service team with your order details so we can take a closer look at your experience and provide any assistance that may be needed. You may contact us through the following channels: Phone# 800.283.8708 email: [email protected] Start a chat here: https://www.uniformadvantage.com/contact/ Thank you for bringing this to our attention and for giving us the opportunity to address your concerns.

Response from Uniform AdvantageAug 21, 2026

Dear Sonya, We sincerely apologize for the extended delay and understand how frustrating it has been to wait for your order without the updates you expected. While our website and customer communication channels have remained operational, we are currently experiencing an issue with the internal systems we use to process, fulfill, and ship orders. Our team is working diligently to restore these systems as quickly as possible, and we currently expect them to be back up by early next week. Uniform Advantage has been committed to serving healthcare professionals for over 40 years, and we recognize that this experience has fallen short of the level of service you should expect from us. Please know that we are committed to making things right as soon as possible. We truly value your business and hope to regain your trust very soon. We would greatly appreciate another opportunity to serve you in the future and provide you with the experience you deserve. Thank you for your continued patience and understanding while we work through this issue.

Response from Uniform AdvantageJul 20, 2026

Dear Catherine G, Thank you for taking the time to share your feedback. We sincerely apologize to hear that your experience with our customer service has not met your expectations. We understand how important timely follow-up is, especially when managing uniform orders for a large team, and we're truly sorry for the frustration this has caused. We would genuinely appreciate the opportunity to make things right and learn more about what happened. To better assist you, we would need a few more details about your experience. Please contact our Customer Service team and share the specifics of your concern so we can investigate the issue thoroughly and work toward a resolution. You may call us at 800.283.8708, email us at [email protected] or you can start a chat here: https://www.uniformadvantage.com/contact/ We truly value your business and appreciate your feedback, as it helps us improve our service. We hope you'll give us the opportunity to restore your confidence in us. Kind regards,

Response from Uniform AdvantageJul 20, 2026

Dear Nurse Bri, Thank you for taking the time to share your feedback. We're truly sorry to hear that the scrubs you received did not meet your expectations. We understand how disappointing it is to receive an item that looks different from what you anticipated, and we sincerely apologize for the frustration this has caused. As a courtesy, we'd be happy to waive your return fees. To assist you, we'll need your order details. Please contact our Customer Service team and mention this review, and one of our representatives will be happy to review your case, waive the return fee, and help you with the return process. You may call us at 800.283.8708, email us at [email protected] or you can start a chat here: https://www.uniformadvantage.com/contact/ Thank you for bringing this to our attention. We truly appreciate your feedback and hope to have the opportunity to provide you with a better experience. Kind regards,

Response from Uniform AdvantageJul 14, 2026

Dear Valerie Middleton, Thank you for taking the time to share your feedback. We sincerely apologize to hear about your experience and understand how disappointing it must be to receive items with discoloration or stitching issues, especially after investing in your uniforms. We were able to locate multiple orders on your account, and we'd truly appreciate the opportunity to make this right. To further investigate and assist you, we'll need to know which items were affected, the quantity of the affected pieces, and photos showing the discoloration or stitching concerns. Please contact our Customer Service team with this information, and one of our representatives will be happy to review your case and work toward a resolution. You may call us at 800.283.8708, email us at [email protected] or you can start a chat here: https://www.uniformadvantage.com/contact/ We truly appreciate your feedback, as it helps us maintain the quality standards our customers expect, and we hope to have the opportunity to restore your confidence in us. Kind regards,

Response from Uniform AdvantageMar 16, 2026

Dear Karen Sanborn, We are really sorry to hear that this order didn’t meet your expectations. We understand how frustrating it must be to receive items that aren’t the sizes you ordered, especially when you were specifically looking for petite pants. It’s also disappointing when the material or fit of items like the scrub tops and skirts isn’t what you hoped for. We’d truly like the opportunity to look into this and make things right for you. If you’re able, please reach out to our Customer Service team with a few more details about your order (such as your order number and which items were incorrect). That will help us review what happened and find the best way to assist you. You can call us at 800.283.8708, email us at [email protected] or you can start a chat here: https://www.uniformadvantage.com/contact/ Thank you for bringing this to our attention, and we hope to hear from you soon so we can help resolve this for you. Best regards,