MontereyCA
They have lost a customer!
I had previously posted a positive review for Unidragon's puzzles and they are indeed beautiful. However their customer service is non-existent and their marketing practices are deceiving. They offered to grant bonus points for a review on TrustPilot (bonus points translate to a discount on a future purchase). It's been nearly 4 months since I posted my review (a very positive one) but they still have not awarded the bonus points they promised. I have sent multiple emails asking about it and got nowhere. They have lost a customer--I'm done!
Response from UnidragonMay 11, 2021
Thank you so much for your feedback! We really appreciate it.


