Uncommon GoodsReviews of uncommongoods.com

I received a product as a gift but instructions were not included. I emailed uncommon goods and received an answer in just a day.

UncommonGoods Customer Service went above my expectations. I was able to complete my issue over chat and email. They had all my information on previous purchases which made it very easy to explain the issue in fewer words. I now have my replacement and could not be HAPPIER!

I had a very positive experience with Uncommon Goods. The customer service rep was very knowledgeable and courteous and was able to arrange for my 5 items to be shipped to 5 different addresses. I received tracking info and was notified when my gifts had been delivered. Uncommon Goods is an excellent company to deal with. I recommend highly!!

I needed to return something the the girl was very polite and helpful!

I'm awarding UncommonGoods 5 stars for their excellent customer service! An organization I work for purchased a gift certificate for me as a holiday bonus. I received an email telling me it was coming...but never received the email with the certificate itself. The first email got buried in my Inbox and I forgot about it. I was cleaning out my Inbox a couple weeks ago and was reminded that I never received the gift certificate. I emailed UncommonGoods and received a very prompt reply from a friendly employee, providing me the gift certificate redemption information. I look forward to choosing something special from the UncommonGoods website! Thanks again!

I had liked the products at Uncommon Goods. I was able to easily unsubscribe from receiving their emails. I was somehow receiving texts messages from them though also. They gave no directions how to stop this. No customer rep could help me. They said I had to do it through text. The messages had no directions. I eventually just blocked them. I kept them blocked for approx. 8 months. One day I thought I am going to take care of this problem. I could not figure it out. I went through the Uncommon Good site, their site map everything. I phone customer service and she immedicatly says you just reply STOP to the email. I thought wow of course it would be something easy and I know I have done this for other companies texts but not for a while (I am also not very tech savvy). However, my main point is - why didn't the company just have this at the bottom of their text promotional messages to make it easy for customers to make it easy to stop these messages? Furthermore, I gave a great review to this Customer Rep who helped me and now, the following week I receive ANOTHER email entitled - "60 seconds for Uncommon Goods" from Uncommon Goods wanting me to put the great review on Trustpilot so that other customers will feel confident in choosing Uncommon Goods as well is what it stated. Feel free, shop here, but you will never get rid of them.....

I had signed up for a cooking class via zoom, but did not see the link. Within minutes I received it so I could enjoy the class..which, btw, was marvelous!

Customer service has been very good. Made a couple of mistakes on custom artwork. Needed to make corrections two different times. Noticed it early enough and customer service took care of it right away with positive results. Was skeptical at first but they came through with flying colors