Uncommon GoodsReviews of uncommongoods.com

Response from Uncommon GoodsMay 23, 2026

Thank you for your feedback. It appears the package was handed off to the post office on May 17 for final delivery, but there have been no tracking updates since then. I’m very sorry for this delay and completely understand how frustrating and disappointing this must be, especially since the item was meant for an event. As a courtesy, we have issued a refund for your shipping charges back to your original form of payment. We’re very sorry again for the inconvenience, and appreciate you taking the time to share your experience with us.

Response from Uncommon GoodsApr 3, 2026

Thank you for your feedback! Every month, we send a special document featuring detailed replicas of real sketches, field notes, letters, and photos from some of our country’s most famous naturalists, politicians, and artists. These include legendary figures like Ansel Adams and Theodore Roosevelt, whose names are deeply connected to the history of our national parks. We see you've taken advantage of our return policy. We hope to see you here again soon!

Response from Uncommon GoodsMar 26, 2026

Hello Dianne! Thank you for your feedback! We're so sorry for the trouble with your orders. We see where the problem occurred for your January order. After researching your details, we see that your blue Instant Ice Cream Bowl was on backorder. We've got those back in stock and it shipped yesterday! Your second order, from earlier this month, also had a delivery problem and we've replaced that as well. Our sincere apologies! We've emailed you to assist you with your Perks Membership and account questions. We're here to help!

Response from Uncommon GoodsFeb 17, 2026

Thank you for sharing your feedback. We’re very sorry to hear about your experience and that you felt disappointed when visiting our site. We are continually working to expand and highlight a diverse range of makers, products, and stories, and your feedback is important in helping us improve how we represent and feature them. We’re sorry that your recent visit did not reflect what you were looking for. We’re also sorry to hear about your experience with the body care product. That is not the quality we aim to provide. If you’re open to it, please reach out to us at [email protected] with your order number so we can review this for you and assist. Thank you again for taking the time to share your experience.

Response from Uncommon GoodsFeb 14, 2026

Thank you for sharing your feedback. We’re sorry to hear about your experience and take concerns about both product quality and privacy very seriously. Regarding your privacy concerns, we are committed to respecting our customers’ data rights and complying with applicable data protection regulations. Customers have the ability to request access to their personal information, request corrections, or request deletion of their data at any time. We also provide options to opt out of marketing communications and the sharing of certain information. For security purposes, we may need to verify identity before completing these requests to ensure that personal information is protected. If you believe your requests have not been properly addressed, we would like to look into this further right away. Please contact us at [email protected] so we can review your situation in detail and ensure your preferences are fully respected. We appreciate you bringing this to our attention and the opportunity to assist.

Response from Uncommon GoodsJan 24, 2026

Thank you for reaching out, and I’m very sorry for the frustration this has caused. We understand how upsetting it is to continue receiving marketing emails after unsubscribing and contacting us, and this is not the experience we want for you. We would like to look into this further and make sure the emails are fully stopped. When you have a moment, please reply with the email address where you are receiving the messages. If possible, you can also forward one of the recent emails you received, as that can help us confirm the exact list it came from. Once we have that information, we will review it right away and follow up with an update.