Rosario
So far so good … had it for a week and…
So far so good … had it for a week and been what i needed .
Response from Unagi ScootersJul 24, 2024
Ride on and enjoy every journey! 🚀🛴

At Unagi, we pride ourselves on offering the best electric scooter experience. Our scooters combine cutting-edge technology with sleek design, creating a lightweight and powerful ride. Reaching speeds of up to 20 MPH and weighing under 30 lbs, our scooters are the perfect ultra-portable vehicle for city dwellers.With our subscription model for less than $2/day, members enjoy included insurance against theft and damage. We believe in transparent pricing—there are no hidden fees.To make your experience even better, we provide free delivery and pickup services. This ensures that you can start enjoying your Unagi scooter without any hassle and easily return it when you’re done.We aim to create an exceptional and seamless membership experience for our customers. Whether commuting to work, exploring the city, or enjoying a leisurely ride, Unagi scooters offer reliability and style. Join our community today and discover why we’re known for providing the best electric scooter experience!
Unagi Scooters (unagiscooters.com) has 472 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Rosario
So far so good … had it for a week and been what i needed .
Response from Unagi ScootersJul 24, 2024
Ride on and enjoy every journey! 🚀🛴
Reece M.
Light weight easy to travel with Travel bag is sleek and manageable Dual motor mode works great for steep hills Only thing it is missing is suspension for all the bumps. Any small crack or bump you feel
Response from Unagi ScootersJul 24, 2024
Thank you for your feedback! We’re glad to hear you’re enjoying the lightweight design, travel bag, and dual motor mode for steep hills. We understand that the lack of suspension can make bumps and cracks more noticeable. We appreciate your input and will keep it in mind for future improvements. Enjoy your rides and feel free to reach out if you have any questions or need assistance! 🚀🛴
Tom C.
As someone who doesn’t drive due to visual issues, you have to get creative how to get around otherwise. Unagi was the answer to the problem of both avoiding an expensive one time payment to own a scooter outright and ensuring the product was of decent quality backed by the company somehow. The scooter was delivered pretty fast along with my separate accessories order of a helmet and mini pelican case. It was easy to assemble. Easy to charge. And easy to get to know how to ride. Let me tell you…it’s a fun ride! At the same time, it’s a bit of a rough ride depending on surface. Had it had some sort of suspension over than the patented wheel design that does handle some of the shock, I think it may not be as bad. And the short handlebar length makes it a little hard to mount a phone next to the controls. Other than that it does well. In fact it lasts longer than I thought on a single charge. I’m pleased with the current range I get. It’s not what it says when I enter my weight in but it’s not top of the scale either for distance but definitely more than it says thankfully. One other small thing I wasn’t prepared for right away at signup was the $149 security deposit. I understand why though but it would be nice to be transparent about all fees on marketing pages including social media so people know up front what they’re out of pocket is. Can’t wait to ride again soon. And who knows I might buy a Model One refurb
Response from Unagi ScootersJul 23, 2024
Thank you for sharing your experience with Unagi! We’re thrilled to hear that our scooter has been a helpful solution for your mobility needs. It’s great to know that you found the delivery fast, assembly easy, and the ride fun. We appreciate your enthusiasm for riding and are glad to hear you’re considering a Model One refurb in the future. If you have any further questions or need assistance, please don’t hesitate to reach out to our support team at [email protected]. Ride on and stay safe!
SG
I recently got an Unagi Voyager and love how compact it is and how easy it is to fold. I also love the blue color and the simple display and handle bars. The ride is a bit rough which I don’t love, hence the 4 stars.
Response from Unagi ScootersJul 9, 2024
Thank you for sharing your thoughts! We're glad to hear that you love the compact design and easy folding of your Unagi Voyager. We appreciate your feedback on the ride quality and understand how that impacts your experience. Your insights help us improve. Ride on!
Rebeca S.
Really great scooter for a very good price, however you definitely feel the bumps and any abnormalities on the road.
Response from Unagi ScootersJul 9, 2024
Thank you for your feedback! We're glad to hear you find the scooter great and well-priced. We appreciate your note about feeling bumps and road abnormalities, and we'll keep this in mind as we work to improve our products.
Holly M.
Got into a relationship. Got matching Unagi’s. Dropped the man. Kept my Unagi. Unlike future men, I have no intention of getting rid of this incredibly valuable and dependable tool that has made my life so much easier.
Response from Unagi ScootersJun 12, 2024
Now that's a love story we can get behind! 🚀 We're thrilled to hear that your Unagi scooter has become such a valuable and dependable part of your life. Here's to many more smooth rides and adventures ahead—no drama included!
Lanita
Fun to ride and easy to assemble. When there was a problem, customer service stepped in with a replacement. I have not been able to ride for a week and counting, so that is the downside.
Response from Unagi ScootersJun 12, 2024
Thanks for the great feedback! Ride on.
sandesh B.
Good scooter. Could be built better for balance at speeds close to 20mph and doesnt turn ON for a while after rains.
Response from Unagi ScootersJun 12, 2024
Thanks for your feedback! We're glad to hear you enjoy your Unagi scooter. If you experience any ongoing problems, please reach out to our support team via the chatbot on our website or email us at [email protected]. We're here to help and ensure you have the best riding experience.