Unagi Scooters Reviews | Read Customer Reviews of unagiscooters.com

Unagi ScootersReviews of unagiscooters.com

3.3472 reviews
Vehicle Rental
1040 22nd Ave, Oakland, California

Directions Website

Unagi Scooters

About Unagi Scooters

At Unagi, we pride ourselves on offering the best electric scooter experience. Our scooters combine cutting-edge technology with sleek design, creating a lightweight and powerful ride. Reaching speeds of up to 20 MPH and weighing under 30 lbs, our scooters are the perfect ultra-portable vehicle for city dwellers.With our subscription model for less than $2/day, members enjoy included insurance against theft and damage. We believe in transparent pricing—there are no hidden fees.To make your experience even better, we provide free delivery and pickup services. This ensures that you can start enjoying your Unagi scooter without any hassle and easily return it when you’re done.We aim to create an exceptional and seamless membership experience for our customers. Whether commuting to work, exploring the city, or enjoying a leisurely ride, Unagi scooters offer reliability and style. Join our community today and discover why we’re known for providing the best electric scooter experience!

Unagi Scooters (unagiscooters.com) has 472 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: unagiscooters.com
Website: unagiscooters.com
Category: Vehicle Rental
Location: Oakland, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Vehicle Rental, California

Directions Write a review

Unagi Scooters reviews

Showing 218 reviews with 5 stars · Clear filters

Bonnie B.
May 3, 2024
We love our Unagi scooters.
We love our Unagi scooters. We are currently on our 3rd rental . Customer service through email was fast and helpful. Returning scooter was pretty easy and they walked me through the process and I had a label and instructions for pick up to my front door . I’m hoping to add a second scooter soon ! The app is easy to use as well .
Response from Unagi ScootersMay 6, 2024
Thank you for the wonderful feedback! We're delighted to hear that you love your Unagi scooters and have had a positive experience with our customer service and the rental process. It’s great to know that the app and return process are working smoothly for you.
Report
Ava
May 3, 2024
Unagi has helped me get around when my…
Unagi has helped me get around when my car hasn’t. I haven’t had any issues with the scooter after a whole year, they even lower my payments and matched their price after the price dropped on the rental. Charges fast, looks very sophisticated, also get a lot of looks on it and compliments haha.
Response from Unagi ScootersMay 6, 2024
Hi Joshua! We're delighted to hear that your scooter has been a reliable alternative to your car and that you're enjoying both the performance and the style. Ride on!
Report
Jack B.
May 3, 2024
Nobody Comes Close
I have been using Unagi’s subscription program for over a year and I also used to own an unagi scooter for 2 years as well. I love the scooters and its high quality build and their customer service support is second to none.
Response from Unagi ScootersMay 6, 2024
Awesome to hear you've been enjoying our scooters for so long, both owning and subscribing! It's great that you appreciate the quality and have had positive interactions with our support team. Thanks for sticking with Unagi and making us a part of your journey.
Report
Michael P.
May 3, 2024
The unagi brand is the best scooter…
The unagi brand is the best scooter company period. They offer top notch service, amazing product, and reliability.
Response from Unagi ScootersMay 6, 2024
Thanks for the high praise! We're thrilled to be your top choice for scooters. Providing top-notch service, delivering amazing products, and ensuring reliability are our top priorities. Thanks for recognizing our efforts!
Report
shawn S.
May 3, 2024
My scooter wouldn’t charge I contacted…
My scooter wouldn’t charge I contacted unagi via email they responded immediately I let them know of my issue and since the nyc store was closed they immediately sent me out brand new scooter I received two days later which was great because I use scooter daily for commute to work it’s a great source of transportation
Response from Unagi ScootersMay 6, 2024
Thanks for sharing your experience! We're glad we could resolve your charging issue swiftly and get you back on the road with a new scooter. Your daily commute is important, and we're happy to provide a reliable transportation solution. Thanks for choosing Unagi! 🛴
Report
Charlotte
May 1, 2024
5 stars!!
I have loved every second of my Unagi Scooter! Lovely customer service experience and the product is great- chic, efficient and super convenient. Highly recommend for your next mode of transportation
Response from Unagi ScootersMay 3, 2024
Thank you for the wonderful review! We're thrilled to hear that you're enjoying your Unagi Scooter and had a positive experience with our customer service. We appreciate your recommendation and are delighted that our scooter has added convenience and style to your travels. Ride on! 🛴✨
Report
Kyra M.
May 1, 2024
love unagi
I’ve been using an unagi scooter for almost a year now and the one time I had issues, customer service helped me so quickly to make sure i had a working scooter. living in a city, it really makes it so much easier to have mine whenever i need it!
Response from Unagi ScootersMay 1, 2024
We're thrilled to hear that our customer service was able to quickly resolve your scooter issue! Having a working scooter in the city is a game-changer for getting around efficiently. Thanks for sharing your experience! Let us know if you ever need any more help.
Report
Sidney S.
May 1, 2024
Just got the Unagi Model One Classic…
Just got the Unagi Model One Classic and it's awesome! Super light and folds up easily, so it's perfect for commuting. Really smooth ride and the speed is just right for zipping around town. Love it!
Response from Unagi ScootersMay 1, 2024
Thanks for sharing your feedback! We're so glad to hear you're loving your Unagi Model One Classic. Its lightweight design and foldability do make it perfect for commuting! Let us know if you have any questions or need any assistance. Ride on!
Report