Unagi Scooters Reviews | Read Customer Reviews of unagiscooters.com

Unagi ScootersReviews of unagiscooters.com

3.3472 reviews
Vehicle Rental
1040 22nd Ave, Oakland, California

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Unagi Scooters

About Unagi Scooters

At Unagi, we pride ourselves on offering the best electric scooter experience. Our scooters combine cutting-edge technology with sleek design, creating a lightweight and powerful ride. Reaching speeds of up to 20 MPH and weighing under 30 lbs, our scooters are the perfect ultra-portable vehicle for city dwellers.With our subscription model for less than $2/day, members enjoy included insurance against theft and damage. We believe in transparent pricing—there are no hidden fees.To make your experience even better, we provide free delivery and pickup services. This ensures that you can start enjoying your Unagi scooter without any hassle and easily return it when you’re done.We aim to create an exceptional and seamless membership experience for our customers. Whether commuting to work, exploring the city, or enjoying a leisurely ride, Unagi scooters offer reliability and style. Join our community today and discover why we’re known for providing the best electric scooter experience!

Unagi Scooters (unagiscooters.com) has 472 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: unagiscooters.com
Website: unagiscooters.com
Category: Vehicle Rental
Location: Oakland, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Unagi Scooters reviews

Showing 32 reviews with 3 stars · Clear filters

FH
May 16, 2025
It took a long time to receive the…
It took a long time to receive the scooter, even though my money was taken out of my account right away. It was hard to communicate with Unagi, a response took days to receive !
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Pranita Dnyaneshwar S.
Apr 21, 2025
Scooter is compact but it shall have…
Scooter is compact but it shall have suspension. It does not feel comfortable on bumpy or uneven roads.
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Lokesh Reddy T.
Jan 21, 2025
The battery life for a new one is very…
The battery life for a new one is very less. like it is only 11.2 limes
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Shantanu A.
Dec 31, 2024
Expensive
Unnecessarily expensive monthly installments.
Response from Unagi ScootersJan 9, 2025
We appreciate your feedback and understand that affordability is an important consideration. Our monthly installments are designed to offer flexibility while maintaining the premium quality and performance Unagi is known for. That said, we’re always looking for ways to make our scooters more accessible. If you’d like to discuss options or learn about current promotions, feel free to reach out to us at [email protected]. We’re here to help!
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NA
Nov 25, 2024
Not reliable, but looks good
This is the second Unagi scooter I’ve gone through. Everything feels wobbly. The slim design is nice but other than that not a reliable means of transportation. The screws that were sent to me were already stripped, and the first scooter I had snapped in half after only three months of using it. I wish this scooter was more sturdy and felt like I was riding something stable and safe.
Response from Unagi ScootersNov 26, 2024
Thank you for taking the time to share your experience. We’re sorry to hear about the issues you’ve encountered and completely understand your concerns. Your safety and satisfaction are our top priorities, and this is not the experience we want for any of our riders. It sounds like you’ve had some particularly frustrating challenges with the stability and assembly of your scooters. We’d love the opportunity to help resolve this for you. Our team will reach out to our support department on your behalf to see how we can assist further.
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Valerie T.
Nov 19, 2024
Its very hard to reach out with…
Its very hard to reach out with questions You have no phone number
Response from Unagi ScootersNov 20, 2024
We hear you, and we’re sorry for any frustration! While we don’t have a phone number, our dedicated support team is available to assist you quickly via email or through the chat feature on our website. This helps us ensure all inquiries are tracked and resolved efficiently. If you need help, please feel free to reach out via https://unagiscooters.com/pages/customer-service/—we’re here for you! 💬
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customer
Nov 8, 2024
The scooter is nice however the range…
The scooter is nice however the range is not as indicate. I work 4 miles from my home and I always run out of battery a mile before I get to work
Response from Unagi ScootersNov 11, 2024
Thank you for sharing your experience! If you’re looking for extended range, you might want to consider upgrading to the Unagi Voyager. The Voyager model is designed specifically with increased battery capacity, helping you go further without needing a recharge. Feel free to reach out if you’d like more details or assistance with the upgrade—our team is here to help!
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Tay D.
Oct 4, 2024
Unagi scooter is a scooter that gets around in in minutes compared to having a car tht needs gas to support yourself a smooth
I like how it rides
Response from Unagi ScootersOct 7, 2024
Absolutely! Unagi scooters provide a swift and smooth alternative to cars, allowing you to zip around effortlessly without worrying about gas or parking. They’re a convenient and eco-friendly way to enhance your daily commute or just explore your city. Enjoy the ride!
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