Unagi Scooters Reviews | Read Customer Reviews of unagiscooters.com

Unagi ScootersReviews of unagiscooters.com

3.3472 reviews
Vehicle Rental
1040 22nd Ave, Oakland, California

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Unagi Scooters

About Unagi Scooters

At Unagi, we pride ourselves on offering the best electric scooter experience. Our scooters combine cutting-edge technology with sleek design, creating a lightweight and powerful ride. Reaching speeds of up to 20 MPH and weighing under 30 lbs, our scooters are the perfect ultra-portable vehicle for city dwellers.With our subscription model for less than $2/day, members enjoy included insurance against theft and damage. We believe in transparent pricing—there are no hidden fees.To make your experience even better, we provide free delivery and pickup services. This ensures that you can start enjoying your Unagi scooter without any hassle and easily return it when you’re done.We aim to create an exceptional and seamless membership experience for our customers. Whether commuting to work, exploring the city, or enjoying a leisurely ride, Unagi scooters offer reliability and style. Join our community today and discover why we’re known for providing the best electric scooter experience!

Unagi Scooters (unagiscooters.com) has 472 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: unagiscooters.com
Website: unagiscooters.com
Category: Vehicle Rental
Location: Oakland, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Unagi Scooters reviews

Showing 218 reviews with 5 stars · Clear filters

Elian Alberto G.
Aug 7, 2024
I have a wonderful experience
I have a wonderful experience, is a perfect scooter for me.
Response from Unagi ScootersAug 13, 2024
Amazing feedback, thank you! Ride on!
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Akshay A.
Aug 7, 2024
Good experience.
Good experience.. Nice scooter
Response from Unagi ScootersAug 13, 2024
Thanks for the feedback! We're thrilled you’re enjoying your scooter. If you ever have any questions or need assistance, we're here to help. Ride on!
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Syuleyman
Aug 7, 2024
This is the best scooter for this…
This is the best scooter for this price. Recommend
Response from Unagi ScootersAug 13, 2024
Thanks for the feedback! We're thrilled you’re enjoying your scooter. If you ever have any questions or need assistance, we're here to help. Ride on!
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Ricky Dodd's W.
Aug 6, 2024
A scooter by Unagi
My scooter was delivered to my front door about five days after I ordered it online. It literally took me about 5 minutes to put the handle bar on and then I just need to fully charge it, approximately 2 hours. I have to say I love the sleek styling and being able to go for a ride anytime I want. I am happy with the speed, just as it came, but my only negative I have noticed, so far is the 12 mile range. The range makes me nervous!
Response from Unagi ScootersAug 6, 2024
We appreciate your feedback and are thrilled to hear you’re enjoying your Unagi scooter! The sleek styling and convenience of riding anytime truly make it a great choice. We understand your concern about the range. Here are a few tips to maximize your battery life: 1. Riding Mode: Utilize Speed Two Dual Motor Mode to conserve the most battery. 2. Charging: Ensure you charge it fully before each ride. 3. Terrain: Riding on smoother, flat surfaces can help maintain a longer range.
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Debby
Aug 6, 2024
Really like this scooter!! Definitely would recommend!!
We love the convenience of our Unagi scooter. We have the Model One Voyager Unagi 41400. It’s so much nicer than the original, longer battery life, faster speeds, sturdier & nicer color too!! Service provided is great when we had to change scooters. The only thing we don’t really like is there’s no customer service phone number to call & all contact is only thru email.
Response from Unagi ScootersAug 6, 2024
We’re thrilled to hear you’re enjoying the convenience of your Model One Voyager Unagi! It’s great to know the longer battery life, faster speeds, sturdier build, and new color are all meeting your expectations. Our goal is to provide excellent service, and we’re glad we could assist you with changing scooters. We understand your concern about the lack of a customer service phone number. While we currently handle support through email and our website chat bot, we’re always looking for ways to improve our service. Your feedback is invaluable, and we’ll definitely consider it as we continue to enhance our customer support experience.
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Elisa N.
Aug 6, 2024
Best decision
Best decision, fun, easy and effective for people to live in the city!!! 10/10
Response from Unagi ScootersAug 6, 2024
Thank you for sharing!
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Caleb R.
Aug 5, 2024
The Tesla of electric scooters unveiled
Unagi scooters are widely regarded as the best in the market for several reasons. Their sleek and modern design sets them apart, making them perfect for urban commutes. With high-quality motors and batteries, Unagi scooters offer excellent speed and range, and even have dual-motor options for increased power. Packed with advanced technology features like electronic brakes and a digital display, Unagi scooters also come with a smartphone app for customizable settings and ride tracking. The scooters are built to last, with premium materials and rigorous testing ensuring durability. Unagi is also known for its excellent customer service and support, offering warranties and assistance for any issues that may arise. Overall, Unagi scooters provide a winning combination of style, performance, technology, and quality that make them a top choice for electric scooter enthusiasts.
Response from Unagi ScootersAug 6, 2024
Thank you for your detailed review! We’re glad to hear you’re enjoying the Voyager model’s speed and convenience. We appreciate your feedback about the customer service experience and are always looking to improve. Your insights are valuable to us. Ride on! 🚀
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Ed M.
Aug 5, 2024
The scooter is as advertised
The scooter is as advertised. portable, convenient and extremely well made. For a portable scooter the range, ride and quality are extremely solid.
Response from Unagi ScootersAug 6, 2024
Thank you for your positive feedback! We’re thrilled to hear that you’re enjoying the portability, convenience, and quality of your scooter. Your satisfaction is our priority. Happy riding!
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