UlineReviews of uline.com

I've had quite a few interactions with Uline, with all of them being very good: next-day deliveries, accuracy of products and boxes received in good condition. Today I received a Uline order where the delivery guy refused to bring the shipment to a location indoors because he "was on a tight schedule". I contacted Uline customer service which escalated the complaint to the delivery company, then offered a credit for shipment fees. Good job guys.

Former loyal customer of Uline. They've made it clear that they do not value my business. Their tone and lack of customer service is nauseating. I've spent hard earned money on their products, for them to be making excuses and accusations that "I" was the issue. There are other companies. Uline apparently thinks it's too big to fail.

I’m genuinely impressed with Uline’s customer service. I work with many companies across different sectors and handle deliveries and business logistics regularly, and I have to say — it's been a long time since I experienced service like this. They answer the phone immediately, are super friendly, incredibly knowledgeable, and always resolve any issue in no time. Whether it's tracking an order, asking product questions, or needing quick solutions — they handle it all with ease and a smile. Whoever is behind Uline’s customer service and overall company operations truly deserves recognition. Honestly, well done! Keep up the amazing work — it's noticed and appreciated.

They have the best boxes. However I am having to change my password every time I log in. Very frustrating. Enough to keep me away.

Guys, I appreciate the catalogs but it's just a waste of money. I have received so many of these and I just dump them in the trash. You have a website that we can search things on. You have customer service in which we can ask about products. Please enough with the catalogs. Once per year should be good enough.

The owners of Uline are conservative megadonors, who give a lot of money to Ron Johnson, Donald Trump, and other conservative candidates. Richard Uihlein has also funded initiatives spreading disproven conspiracy theories about voter fraud, and donated to several organizations responsible for organizing the Jan 6th "Stop the Steal" rally. If democracy and honest, fair elections are important to you, please purchase your cardboard boxes elsewhere! Unrelated to politics (but still very weird and worth noting), Uline also makes all female employees wear skirts or dresses (not pants) and they're required to wear pantyhose between November and April.

Was yesterday at around 4.15 and I think you already know because I rang, anyway I'm deleting the original post but that guy really needs a talking to he's bringing you company down acting like a child

DIANA, the supervisor from their call center is full of attitude, which as a customer you are obligated to succumb to in order to get supplies from Uline. I refused to succumb to Diana's attitude, which resulted in my account getting deactivated by Diana's friend, Charlene W.