Randy O.
I've been ordering from ULINE for years…
I've been ordering from ULINE for years with never an issue. Always happy with all the items I've bought from them. Thank you ULINE!!
ULINE offers over 17,000 boxes, plastic poly bags, mailing tubes, warehouse supplies and bubble wrap for your storage, packaging, or shipping supplies.
Uline (uline.com) has 308 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Randy O.
I've been ordering from ULINE for years with never an issue. Always happy with all the items I've bought from them. Thank you ULINE!!
Nancy
I love the products and prices. But they shiped me a big box of styrofoam peanuts. They are hard to contain and not biodegradable. I thought I had them well contained but the wind blew the box and now I have about a thousand Styrofoam peanuts in my yard mixed in with piles of dried oak leaves so I am unable to get them up!!! So hello Styrofoam forever in my yard and pond!!! I will never order from Uline again!
Response from UlineFeb 27, 2026
Thank you for sharing this feedback, and we’re very sorry for the inconvenience this caused. We’ve updated your account with instructions for our warehouse not to use Styrofoam peanuts on future orders. We appreciate you bringing this to our attention and apologize again for the frustration. If we can help further, please reach out anytime.
Rde S.
Completely ridiculous. I ordered a product that specifically stated same day mailing and then I get an email from their backorder department that it is out of stock. They offered another product that they could get to me in a few days. After I gave the okay, they backtracked that and said it wouldn't get to me before the original product backorder. I cancelled the product, and they ended up returning 40% of my amount. I reported them to my credit card and instantly recovered the remaining 60%. Also, trustpilot is a scam. They'll give me two days to respond if the company asks for further clarification.
Response from UlineFeb 9, 2026
Thank you for your review. We’re sorry for the frustration this caused. This isn’t the experience we want for our customers, and we’d like to look into what happened. Could you share your order number or customer number so we can review this further? We’d appreciate the chance to make it right.
Mr. V.
Horrible experience applying for a job at this company. I have been applying since 3 years and even though I meet the requirements of the position they constantly keep rejecting my application. If i reach out to a recruiter no-one responds. I applied to a job it went straight in the inactive section. I wasn't even checking on their site but job positions from their company keep showing up on other platforms i use to apply for jobs because i meet 100% REQUIREMENT FOR THAT POSITION AND THEY STILL KEEP REJECTING ME. I HOPE THEY GO BANKRUPT AND THEIR COMPANY SHUTS DOWN.
Lisa B.
Quality was terrible. We are sticking with Grainger
Response from UlineJan 28, 2026
Thank you for sharing your feedback. We’re sorry to hear the product did not meet your expectations. This is not the level of quality or service we strive to provide. We’d like to review this further and help resolve the issue. When you have a moment, please send us your order number or customer number so we can look into it promptly. Thank you for giving us the opportunity to assist.
Casper
Treat you like slaves. They will expect a 100% of you every day without no excuses and if you don’t, they will approach you every day asking why and will harass you everyday. If you don’t perform a 100% in any position they will fire you after a few months. They even demand mandatory overtime without exemptions. There pay has increased so much because they can’t keep people at work.
Aisha
Always hiring, but only hire if you know someone. I've gone to waste my time!! HR need a revamped section for sure!!!! Every one is willing to work if you give them a chance! If not you let them go and move on to the next! But not even that!!!
Amy C.
I own an essential oil company and recently purchased 600 roll on bottles from Uline. When I purchased the bottles, the product description at the top of the page specifically said "stainless steel roller ball for fragrances and essential oils". After selling about 20 of them, I received complaints that the bottles were leaking. I called in to request a refund and was denied because I was unable to send all 600 bottles back. Additionally, they said that the bottles aren't supposed to be leak proof. (?!?!?) Apparently, their website says that these are not air tight or leak proof and I had missed it because I did not specifically click on the tab that said "additional info". I told the customer service representative that it was concerning that this product listing specifically says it can be used for essential oils if these bottles aren't leak proof or air tight because essential oils should not be exposed to air. I also pointed out that extremely relevant information, like the fact that their bottles leaked, should probably be listed somewhere prominent. They thanked me and reassured me that they would push for the description to be changed, but still refused to refund my order.
Response from UlineJan 27, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. We would appreciate the opportunity to review your order and evaluate the product further. When you’re able, please send us your order number or customer number, and our team will be happy to look into this. Thank you again for reaching out.